RE360 Not Detecting Network
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my range extender today just won't detect my home network. i shut down and turn on home router again. still no detecting of network after scanning.
reset the range extender, still does not detect home network.
all these are done near the router and even my phone that was next to range extender can detect the home network.
what is the issue and how to resolve
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Below are some suggestion you can give it a go.
1. Please customize the wireless settings of the main router, like wireless channel.
2. Please locate the range extender 3 meters away from the main router.
3. Ensure that the firmware of the RE360 is up to date.
4. Still the same, please try to configure the RE360 with the WPS button and tell us the model number of the main router.
May it help and have a good day.
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You can change the wireless network name, wireless channel and the encryption type of the main router.
Please refer to option 2 mentioned in the quick installation guide to configure it via the WPS button.
https://www.tp-link.com/support/download/re360/#FAQs
May it help and have a good day.
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