can't ping my modem router remotely

can't ping my modem router remotely
can't ping my modem router remotely
2012-10-16 11:16:37
Region : Egypt

Model : TD-W8961ND

Hardware Version : V3

Firmware Version :

ISP :


my router is placed in my home. i want to access to it with IE from my office.
but no luck.
also i try to ping the WAN ip address of the router.
but still can't. why? i really sure the WAN ip is correct.
is there anybody met this case?
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#1
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2 Replies
Re:can't ping my modem router remotely
2012-10-16 14:22:36
Not so many devices would open the remote visit by default 'cause it would be risky for Hackers, especially devices used in public network. i think you could contact TP-LINK guy and let them guide you to change something. To my experience, there should be options to enable this.However after that, be careful for the Hacker. Cheers~
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Re:can't ping my modem router remotely
2012-10-17 09:00:30
you should open ACL , the default setting of ACL on TD-W8961 is lan access , if you want access the modem remotely, you can change the rule to Both. :D
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