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iOS App bug
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Registered: 2018-12-16
2019-10-02 21:44:13 - last edited 2019-10-25 11:10:30
Posts: 10
Helpful: 3
Solutions: 0
Stories: 0
Registered: 2018-12-16
iOS App bug
2019-10-02 21:44:13 - last edited 2019-10-25 11:10:30
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Hello all
the iOS app freezes when the email icon is pressed
please veify
iOS 12.4.1
Deco 1.9.6
thank
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2019-10-10 10:43:52 - last edited 2019-10-25 11:10:30
Posts: 21597
Helpful: 5046
Solutions: 2545
Stories: 21
Registered: 2018-12-24
Re:iOS App bug-Solution
2019-10-10 10:43:52 - last edited 2019-10-25 11:10:30
Thanks for your reply.
We have done a test at our end, we can press the email us option without any problem.
The current Deco app version is up to date; you can try to upgrade the software of iOS to iOS 13.
Besides, you can change another smart phone to give it a go if possible,
Good day.
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Re:iOS App bug
2019-10-08 03:31:10
Please shot a short video of this issue and send it to us.
Meanwhile, try to update the Deco app to the latest version and try again.
Any updates, please let us know.
Good day.
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:iOS App bug
2019-10-08 19:01:14
Hello kevin, thank you for your answer, after ios app upgrade the issue remains
there is nothing to make a mivie about, just oress the envelope and it freezes
Ios : 12.4.1
deco app 1.9.9
Thank you
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Posts: 21597
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2019-10-10 10:43:52 - last edited 2019-10-25 11:10:30
Posts: 21597
Helpful: 5046
Solutions: 2545
Stories: 21
Registered: 2018-12-24
Re:iOS App bug-Solution
2019-10-10 10:43:52 - last edited 2019-10-25 11:10:30
Thanks for your reply.
We have done a test at our end, we can press the email us option without any problem.
The current Deco app version is up to date; you can try to upgrade the software of iOS to iOS 13.
Besides, you can change another smart phone to give it a go if possible,
Good day.
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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2019-10-02 21:44:13 - last edited 2019-10-25 11:10:30
Posts: 10
Helpful: 3
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Registered: 2018-12-16
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