Deco m5 setup, when choosing newly created wifi Deco light turns red in seconds
I just brought the Deco m5 and spent hours trying to set this up, I was on track I thought and was up to the bit where you created your own network to connect via bluetooth but stopped there as I had to do something else. I came back and tried to carry on but got stuck in an endless loop and I will be looking to return this product.
However before I do this I thought I would ask and see if anyone knows how to fix the issue, so the issue is when the app tells me to select the newly created network I have created in the app the blue light goes red within a few seconds of me switching over to my bluetooth menu, I tried restarts (mobiles, router, deco's), tried the other deco decvice and tried both apple and android phones - no luck.
I can see the newly created network in my blue tooth menu and It allows me to connect on my device but the app then says there is an issue and of course the red light on the deco is the problem.