ArcherC9 usb connected HDD is going to sleep
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Hello,
My ArcherC9 behaves in strange way with HHD conected to USB 3 port. At first all is fine, I have access from local network but after some time (still I haven't noticed how much) HDD goes into sleep mode and I cannot access it neither from PC in local network nor from from TP-Link control panel. Do you have similar issues? Is there any solution?
Cheers,
gotman
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What is the model number of the HDD? What is the capacity as well?
How do you know that it goes to sleep mode? Any specific symptom? Like the LED light on the HDD itself?
Does it need external power supply?
Try to change another USB 2.0 port and verify whether it works as expected; or you can change another HDD and plug it into the USB 3.0 port.
Good day.
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HDD is WD5000LPCX
When it goes to sleep the light is off and it is not available (visible) in router control panel. When I take out usb cable from the router and vonect it again everything is back for few hours (I'm still not sure how much time it takes).
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@gotman
Any development for this issue? I am getting exactly the same issue with a AC1200 Router.
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Is the model Archer C1200 or Archer C6, or other models? You can find it on the router bottom sticker as follows:
https://www.tp-link.com/support/faq/46/
What is the brand and capacity of the USB device that connects to the router? If possible, test with another USB device to see if it performs the same.
Please check the LED status on both the USB device and the router USB, are they off when the USB device disappears? Try to insert the USB device to the computer directly, check if there is any setting related to the sleep mode, try disabling it, then check again.
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