Frequent Deco Wifi on but no internet connection / or LAN

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

Frequent Deco Wifi on but no internet connection / or LAN

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
15 Reply
Re:Frequent Deco Wifi on but no internet connection / or LAN
2021-04-19 14:19:40

@John_Welsh 

Hi John, does this solution still work?

Then I'll try this to get rid of connection problems.

 

Thanx!

Peter

 

  0  
  0  
#12
Options
Re:Frequent Deco Wifi on but no internet connection / or LAN
2021-04-20 02:54:49

Same problem here. Worked for a month or two, now suddenly all my devices get frequently disconnected from Internet yet they are still connected to the deco. It just says: no Internet. Happens to 2 iPhone 11 pros, 1 iMac, 1 MacBook Air.

 

Such a disappointment for such a costly device.

  0  
  0  
#13
Options
Re:Frequent Deco Wifi on but no internet connection / or LAN
2021-04-20 03:06:09

@elguero 

Hi, can I have a picture of your network map?

(I can see that there are 1*C3150+2*M4 under your TP-Link, was the network map like this: ISP---Archer C3150(main router)--cable---Main M4---Wi-Fi---2nd M4 and Deco is on access point mode?)

Did any Deco M4 turn red when the connection dropped?

How about the dropping frequency on the devices?

And how did you restore the connection on these devices?

Would turning off the fast roaming as well as the Mesh technology of the IOS devices on the Deco APP help or not?

Thank you very much.

 

  0  
  0  
#14
Options
Re:Frequent Deco Wifi on but no internet connection / or LAN
2021-05-24 15:36:12

@TP-Link Having the same problem with E3. Apple devices drop internet connection after a while even though the wifi shows working. Restarting E3 only works for a short time period. Android and windows devices work fine. This is becoming incredibly annoying.

  0  
  0  
#15
Options
Re:Frequent Deco Wifi on but no internet connection / or LAN
2021-05-25 01:54:06

@canunver 

Hi, what are these Apple devices and can I have their model number and operating system?

There are some suggestions for your reference:

1.Turn off the Mesh Technology of the Apple devices on the Deco APP ;

2.Disable the fast roaming and beamforming on the Deco APP;

 

By the way, how often did the connection drop out and can they restore the connection automatically?

Thank you very much.

  0  
  0  
#16
Options