Archer T4E high ping every 5-10 secoinds

Archer T4E high ping every 5-10 secoinds
Archer T4E high ping every 5-10 secoinds
2019-11-06 20:22:50
Model: Archer T4E
Hardware Version: V1
Firmware Version:

I have problem with my connection, I connet WiFi by Archer 4E card

 

Ping to my router:

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1936ms TTL=64
Reply from 192.168.0.1: bytes=32 time=6ms TTL=64
Reply from 192.168.0.1: bytes=32 time=17ms TTL=64
Reply from 192.168.0.1: bytes=32 time=15ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1558ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1737ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64

 

I checked ping in my two laptops from the same place in my home and ping is ok, so it's not a problem with my router, it's not a problem with distance.

In all device OP is Windows 10.

I shutdown almost all processes and I have still same problem.

 

I tried many many many things ;).

And after reinstall drivers (from dvd), ping was ok :), but after restart computer ping returned to "normal"

 

Finally I found workaround, when I set autoconfig disabled (like this: netsh wlan set autoconfig enabled=no interface="Wi-Fi"), ping is ok.

I must allways enable this before shutdown (otherwise it will not connect to netowrk after start).

 

But this is only workaround, I think that problem my be in drivers?

Any idea?

 

Regards

Tomasz Boryło

 

 

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#1
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7 Replies
Re:Archer T4E high ping every 5-10 secoinds
2019-11-07 07:59:20

@twpb 

 

Thanks for your reply. 

 

Try to change another PCI-e slot to plug the Archer T4E ; or you can change another computer to do a comparison analysis. 

 

Besides, try to ping 8.8.8.8 and show us the results. 

 

Good day. 

 

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#2
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Re:Archer T4E high ping every 5-10 secoinds
2019-11-07 17:17:27

@Kevin_Z 

Thank you for your replay.

I don't have another free PCI-E: I have two PCI-E in my motherboard and GP takes one. (PCIEX16).

T4E takes seconds (PCIEX4). 

I have three laptops, but only one desktop, so I can't check the card in other computer.

 

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=10ms TTL=54
Reply from 8.8.8.8: bytes=32 time=67ms TTL=54
Reply from 8.8.8.8: bytes=32 time=7ms TTL=54
Reply from 8.8.8.8: bytes=32 time=8ms TTL=54
Reply from 8.8.8.8: bytes=32 time=33ms TTL=54
Reply from 8.8.8.8: bytes=32 time=44ms TTL=54
Reply from 8.8.8.8: bytes=32 time=16ms TTL=54
Reply from 8.8.8.8: bytes=32 time=11ms TTL=54
Reply from 8.8.8.8: bytes=32 time=12ms TTL=54
Reply from 8.8.8.8: bytes=32 time=1620ms TTL=54
Reply from 8.8.8.8: bytes=32 time=63ms TTL=54
Reply from 8.8.8.8: bytes=32 time=7ms TTL=54
Reply from 8.8.8.8: bytes=32 time=2339ms TTL=54
Reply from 8.8.8.8: bytes=32 time=26ms TTL=54
Reply from 8.8.8.8: bytes=32 time=10ms TTL=54
Reply from 8.8.8.8: bytes=32 time=7ms TTL=54
Reply from 8.8.8.8: bytes=32 time=6ms TTL=54
Reply from 8.8.8.8: bytes=32 time=7ms TTL=54
Reply from 8.8.8.8: bytes=32 time=5ms TTL=54
Reply from 8.8.8.8: bytes=32 time=2000ms TTL=54
Reply from 8.8.8.8: bytes=32 time=9ms TTL=54
Reply from 8.8.8.8: bytes=32 time=10ms TTL=54
Reply from 8.8.8.8: bytes=32 time=2326ms TTL=54

 

:(

 

 

Tomasz Boryło

 

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#3
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Re:Archer T4E high ping every 5-10 secoinds
2019-11-08 01:32:06

@twpb 

 

Thanks for your reply. 

 

Below is a driver you can install to give it a go. 

http://support.tp-link.com/f/f223873f07/ 

 

After that, you can take some time to test its performance. 

 

Any updates, please let us know. 

 

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#4
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Re:Archer T4E high ping every 5-10 secoinds
2019-11-08 20:46:52 - last edited 2019-11-08 20:53:43

@Kevin_Z 

Thanks for you help.

I tried a few drivers, but it didn't help :(.

I have still the same issue.

After all, I installed again original driver and it was again good, but after restart - the same.

I did one more test - I connected by wifi to my phone (set share connection like a router) and problem still occurring.

 

Regards

tb

 

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#5
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Re:Archer T4E high ping every 5-10 secoinds
2019-11-12 07:43:42

@twpb 

 

Thanks for your reply, sorry to hear that it cannot be fixed yet.

 

To do further analysis and solve it, we would like to follow up your case via email.

 

If you are willing to do further troubleshooting, please check your inbox.

 

Thanks for your support and understanding. Good day. 

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#6
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Re:Archer T4E high ping every 5-10 secoinds
2019-11-12 09:04:55

@Kevin_Z 

Ok, thank you for your help.

 

Regards

Tomek

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#7
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Re:Archer T4E high ping every 5-10 secoinds
2019-11-13 07:45:52

@twpb 

 

You are welcome, please keep in touch with our engineer and we will try our best to fix it.

 

Good day. 

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#8
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