Archer AX6000 5Ghz stops working after app. 1 day
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Hi,
I just bought a Archer AX6000 router. I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. I have laptop, 2 phones and a tablet that can all connect to it. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again. This happens on all 4 devices, which make believe that the origin of the problem is with the router.
In a wifi analyzer app I see the same thing. The 5Ghz network is there, and then it isn't. Then it's back again and then it's gone again.
I updated the firmware to the latest available version, which is version 1.0.6.
Any ideas on how to solve this? Or should I return it?
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Hello all,
I had speed problems with the original router from the isp so I bought this tp link archer ax6000. Expsive router but I thought it would do the job and (speed)problems would be history. Since the start I installed this router I have problems with it same like you guys here, but then mostly on the 2.4 GHz, and now it starts having problems on the 5 GHz as well. Connection loss and no way to reconnect it. I already let the router restart itself everynight and even then I still have problems during the day. Sometimes I come back from work and my phone (samsung galaxy s7) does not connect and says network error, restarting the router is the onliest solution.
Its not what I expected from a router like this.
I tried different settings like fixed channel, smart connect on/off, enable dissable mimo
What I will try next after reading this tread is a smalle bandweight
I would also like to try the new beta firmware Although I would not expect a better connecting due to the reactions of the others here.
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Hi all. Just have the same issue with this device. TpLink, please update us, when do You expect to solve the issue. Until that, I think to come back to problem - free Archer C5400 ...
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Thanks for your detailed information. We will email you the download link of the beta firmware and the instruction to update it.
Please check your inbox and give it a go.
Besides, there are some customers who have solved their problems with the beta firmware; and even if the issue still exists, we will do further troubleshooting.
Good day.
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I'm testing the beta for a few days and the 5g is still working on auto.
I'm continuing my test, I will see if the beta really fix the issue.
I let you know later
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1st 24 hours with new beta firmware looks promising to me. 5GHz radio still works perfectly. No errors in the sytem log. I will keep You informed if something change. At this time, thank You.
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Hi,
I have the same problem with the 5Ghz,it disconnects after a few hours and I need to restart the router to make it functional again.
Can you send me the beta firmware, please? Thank you.
Regards,
Tomi.
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@broxtor I have the same problem with Archer C3150 , after to send all information to support they suggest me to change the device, this brand is really bad, Never more Ill purchase anything from them.
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