Archer AX6000 5Ghz stops working after app. 1 day
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
I just bought a Archer AX6000 router. I'm having trouble with the 5 Ghz band. After a clean start up of the router the 5Ghz works fine. I have laptop, 2 phones and a tablet that can all connect to it. But after a day or so the connection is lost and I can't reconnect. The 5Ghz network is intermittend down. So, when scanning for networks sometimes the 5Ghz network is visible, but then dissapears again. This happens on all 4 devices, which make believe that the origin of the problem is with the router.
In a wifi analyzer app I see the same thing. The 5Ghz network is there, and then it isn't. Then it's back again and then it's gone again.
I updated the firmware to the latest available version, which is version 1.0.6.
Any ideas on how to solve this? Or should I return it?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello all,
I had speed problems with the original router from the isp so I bought this tp link archer ax6000. Expsive router but I thought it would do the job and (speed)problems would be history. Since the start I installed this router I have problems with it same like you guys here, but then mostly on the 2.4 GHz, and now it starts having problems on the 5 GHz as well. Connection loss and no way to reconnect it. I already let the router restart itself everynight and even then I still have problems during the day. Sometimes I come back from work and my phone (samsung galaxy s7) does not connect and says network error, restarting the router is the onliest solution.
Its not what I expected from a router like this.
I tried different settings like fixed channel, smart connect on/off, enable dissable mimo
What I will try next after reading this tread is a smalle bandweight
I would also like to try the new beta firmware Although I would not expect a better connecting due to the reactions of the others here.
- Copy Link
- Report Inappropriate Content
Hi all. Just have the same issue with this device. TpLink, please update us, when do You expect to solve the issue. Until that, I think to come back to problem - free Archer C5400 ...
- Copy Link
- Report Inappropriate Content
Thanks for your detailed information. We will email you the download link of the beta firmware and the instruction to update it.
Please check your inbox and give it a go.
Besides, there are some customers who have solved their problems with the beta firmware; and even if the issue still exists, we will do further troubleshooting.
Good day.
- Copy Link
- Report Inappropriate Content
I'm testing the beta for a few days and the 5g is still working on auto.
I'm continuing my test, I will see if the beta really fix the issue.
I let you know later
- Copy Link
- Report Inappropriate Content
1st 24 hours with new beta firmware looks promising to me. 5GHz radio still works perfectly. No errors in the sytem log. I will keep You informed if something change. At this time, thank You.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
I have the same problem with the 5Ghz,it disconnects after a few hours and I need to restart the router to make it functional again.
Can you send me the beta firmware, please? Thank you.
Regards,
Tomi.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@broxtor I have the same problem with Archer C3150 , after to send all information to support they suggest me to change the device, this brand is really bad, Never more Ill purchase anything from them.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 103409
Replies: 351
Voters 1
