Archer AX6000 5Ghz stops working after app. 1 day

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Archer AX6000 5Ghz stops working after app. 1 day

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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-27 16:15:37

I'm experiencing this same issue with my AX6000 of the 5GHZ stopping working.  It's happened 3 times now, and I have to reboot the router to get it to work again.  Not what I'd expect for something this expensive.  If you could give me the link as well to the beta firmware that would be great.

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#60
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 00:12:25 - last edited 2019-12-29 00:18:17

Today is a 4th day in a row with new beta firmware. Unforunately, the 5GHz network has been down, which makes me sad...

The symptoms was, the 5GHz wifi was not even seen in the iOS devices and on Windows it was visible, but unable to connect.

My setup is fixed channel width to 80 MHz and fixed channel No. 44. So, this part of testing failed.

 

Now I've changed the channel width to 160 Mhz permanently and run the reboot schedule everyday at 4:30 am. 

Will report the results.

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#61
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 01:39:48

@broxtor I have the same error with Archer c3150 V2 , after a feww hours from first connection, the 5Ghz dissapears, and never more worked, changed all configutarios.

It is incredible that tp-link does not answer, it is a serious failure of commercial loyalty, so far I did not see a single message admitting the error or giving some serious advice of what we can do.

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#62
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 06:51:50

@Enriquez 

 

Sorry to hear it didn't work for you. Could you plug in a USB drive in the router? The beta firmware writes a log file to the usb drive. This log file could hold very usefull information for tplink to solve the issue.

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#64
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 07:00:04 - last edited 2019-12-29 07:00:53

@Tito99 

 

When I bought this router I had higher expectations as well. However, I do not agree with you that TP link does not answer. In order to fix a problem you need to know what is causing the problem. To me it is obvious that TP link does not know yet what the problem is. They have provided us with a beta firmware that writes extensive log files to an USB drive. These log files can be key in finding the cause of the problem.

So please stop complaining about TP link in this topic that isn't yours to begin with.

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#65
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 09:48:53

@broxtor 

 

Agree with You. I believe, TP Link guys will solve the issue soon.

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#66
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 11:54:08

sorry if I intrude, where can i find the beta firmware?
Thanks in advance

 

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#67
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-29 22:28:27

@Enriquez Im sorry Guys, but I did said that because the tp-link support after to send all logs and information, suggest me that the problem is hardware and I have to replace the equipment using garanty. I do not accept that, the problem is the firmware, but I will return the router to Amazon and requiere the money.

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#69
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-30 12:16:15 - last edited 2019-12-30 12:19:40

@DannyP @CorradoFiori 

 

Hello, Danny and Corrado, we will send you the download link of Archer AX6000 via email.

 

Please check your inbox later. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#70
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Re:Archer AX6000 5Ghz stops working after app. 1 day
2019-12-30 12:30:18

Hi Kevin, could send me the link of beta firmware, thanks!

 

regards

Albert

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#71
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