M7350 keeps dropping signal

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M7350 keeps dropping signal
M7350 keeps dropping signal
2019-11-11 11:40:22
Model: M7350
Hardware Version:
Firmware Version:

I've only had this M7350 router for a couple of days but it keeps dropping the signal and loses the service. The sim card is working fine, I have tested in other devices 

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Re:M7350 keeps dropping signal
2019-11-12 03:48:09

@VVM 

How often does it lose connection? And how do you make it work again?

 

When the M7350 stops working, please login to the web UI and take a snapshot of the status page and export to us; and please go to advanced-system tools-system log, save log and send it to us. 

Note: How to login: https://www.tp-link.com/support/faq/1647/

 

Try to create the network connection profile manually with the APN information. 

https://www.tp-link.com/support/faq/1663/

 

Besides, please ensure that the firmware is up to date.

 

 

Good day.

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