How to reset the manager acocunt password?

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How to reset the manager acocunt password?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to reset the manager acocunt password?
How to reset the manager acocunt password?
2019-11-13 11:18:14
Model: Deco M4  
Hardware Version: V7
Firmware Version: 1.1.0 Release 45372

Hi All,

 

I lost the manager account password in app. Is there anyway to reset it?

 

Seeking your advice,

Thanks,

AP

 

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4 Reply
Re:How to reset the manager acocunt password?
2019-11-14 10:17:56

@phanvuan 

 

Go to cloud website to reset the password of the manager account. 

https://www.tplinkcloud.com/forgotpassword.php

 

After that, try to access the Deco app via the manager account with new password. 

 

Any updates, please let us know. 

 

 

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#2
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Re:How to reset the manager acocunt password?
2019-11-15 07:52:18

@Kevin_Z 

 

I can reset passwod as your said (by Forgot password). But I cannot change the password in the app (a kind of lockscreen password).

 

Best,

An

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#3
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Re:How to reset the manager acocunt password?
2019-11-19 06:14:27

@phanvuan 

 

The picture attached is the owner account; if you want to change the password of the owner account, enter the original password first and then you will be able to set a new password for it. 

 

For the difference between owner account and manager account, please refer to https://www.tp-link.com/support/faq/1444/

 

May it help. 

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Re:How to reset the manager acocunt password?
2020-02-06 02:48:50

You ca reset your password through cloud website with manager account. 

https://www.tplinkcloud.com/forgotpassword.php

 

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