Data speeds suddenly at 0.0kbs on M7350
I have been using a Hofer (local Austrian Aldi affiliate) unlimited data SIM card in an M7350 for the past two months without any problems. My monthly subscription auto-renewed on the 21st, and all of a sudden I have speeds of 0.0kbs. I called the Hofer help line, and they said their system shows my SIM card is connected to the network but has not used any data yet this cycle. The associate was pretty certain it had nothing to do with their end and suggested I see if there was a problem with the device. Further, whenever I open up the tpMiFi app, there’s a brief burst of increased speed before it settles back down to zero. My computer will connect to the device and show full bars, but will fail to load anything. Any thoughts on why this might be happening all of a sudden? Happy to provide any more details if necessary.