Main phone no Internet while other devices have

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Main phone no Internet while other devices have

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Main phone no Internet while other devices have
Main phone no Internet while other devices have
2019-11-30 16:55:01 - last edited 2019-11-30 16:56:20

For some days P9 was fine but for some reason my main phone where I have the Deco app no longer has WiFi access while everything else has. What can I do?

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Re:Main phone no Internet while other devices have
2019-12-02 02:11:36

@Mectors 

 

Is it connected to the wifi but no internet access or it cannot connect to the Deco's wifi? 

 

Try to forget the network and reconnect to it and verify whether it works. 

 

WIth it connected to the Deco's wifi, please ensure that it can get valid IP address from the Deco.

 

And please notice that you haven't added it to  the blacklist on the Deco app. 

 

Still the same, please tell us the model number of your smart phone. 

 

Best regards. 

 

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