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usb disk errors (archer ax50 not in the list)

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usb disk errors (archer ax50 not in the list)
usb disk errors (archer ax50 not in the list)
2019-12-03 15:28:28
Model: Archer AX1500
Hardware Version: V1
Firmware Version: xxx

I just bought a new archer ax50 and connected my 4tb  Ntfs) disk and I get a lot of error when ddoing robocopy to it.

Should I retrun this router ? (not impressed)

Lionel

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Re:usb disk errors (archer ax50 not in the list)
2019-12-04 05:52:47

@lionel_2 

 

Sorry to hear that, we can do some troubleshooting first and try to fix it. 

 

1. What is the model number of the hard drive? What is the error you get? Please provide more information. 

 

2. With HDD plugged into the computer directly, does it work properly? 

 

3. Try to format the hard drive and give it a go. 

 

Thanks in advance, and have a nice day. 

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Re:usb disk errors (archer ax50 not in the list)
2019-12-04 13:05:07

@Kevin_Z  Thanks, I already contacted tech support and it looks OK now. The WD disk is bran new. I was getting many error from robocopy. But I will try a different copy utility.  The router seems to be ok.

 

 

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