Not possible to save lamps from second hue hub

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2019-12-06 13:52:15

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Helpful: 0

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Registered: 2019-12-06

Not possible to save lamps from second hue hub

2019-12-06 13:52:15

Model: Deco M9 Plus

Hardware Version:

Firmware Version:

I have a problem with saving 32 new lamps from hue

Situation:

I have 2 hubs from hue

- 1 with 24 lamps (is saved by deco app)

- 1 with 32 lamps (is not saved by deco app)

After clicking done (32 lamps assigned) I get the popup 'Saving not possible'

Solution? Others simular problems?

1 Reply

2019-12-09 11:43:26

Posts: 21750

Helpful: 5135

Solutions: 2565

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Registered: 2018-12-24

Re:Not possible to save lamps from second hue hub

2019-12-09 11:43:26

Please show us a screenshot of the error message.

And what is the current Deco app version? Try to reboot the Deco app or the smart phone to give it a go.

Good day.

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