Wifi Router randomly rebooting

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Wifi Router randomly rebooting

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Wifi Router randomly rebooting
Wifi Router randomly rebooting
2019-12-10 03:51:31 - last edited 2020-10-12 03:25:09
Model: Archer C7  
Hardware Version: V3
Firmware Version: 3.0.4 Build 20180122 rel.42880 (US)

Archer C1200 v3.0

Having a problem every day. in one single day the router keeps rebooting it self, how do i correct this problem.

 

 

This is the logs of the router,

2019-12-10 11:40:43 locale[1742]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:43 locale[1742]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:35 locale[1651]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:35 locale[1651]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:34 locale[1588]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:34 locale[1588]: <7> 283002 Explorer language is 'en_US'

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#1
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2 Accepted Solutions
Re:Wifi Router randomly rebooting-Solution
2020-10-19 03:13:32 - last edited 2020-10-19 03:13:53

@jt52474   @Mr-C   @AlfredoGacor   @UserGBB 

 

Hello all, sorry for any inconvenience caused for the reboot issue you encountered with the Archer C1200 router.

 

Our developers have provided a beta firmware for it, please download and install it to give it a go:

Archer C1200(EU)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V1_180308(Beta).zip

Archer C1200(EU)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V2_180308(Beta).zip

Archer C1200(US)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V1_180308(Beta).zip

Archer C1200(US)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V2_180307(Beta).zip

 

Below is the guidance to install it manually on your router (Method 2):

https://www.tp-link.com/support/faq/2139/

 

Note: This beta firmware is mainly built for the auto-reboot issue on the Archer C1200 router, if yours is not the auto-reboot issue, DON'T upgrade to this firmware. Meanwhile, please verify the hardware version and region version first before the upgrade, a wrong firmware upload may brick your device and void the warranty, thanks a lot~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#82
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Re:Wifi Router randomly rebooting-Solution
2020-11-11 01:19:55 - last edited 2020-11-12 03:05:32

@Robb_T   @Robs27   @swuggmaister   @dedyms   @Log   @mattyk151   @deolsunny533   @HuynhiethePooh   @InternetDropped 

 

Hello all, thank you for your patient waiting and cooperation on this debug process.

 

Note: Please always ensure you are running the latest official firmware on the Archer C9 v5 first.

 

While if you still encounter the auto-reboot issue with the latest firmware, here comes with a beta firmware that may help with the auto-reboot issue you guys encountered with the Archer C9 v5, please give it a go and see if it will resolve the issue. Below is the download link:

https://static.tp-link.com/2020/202011/20201112/c9v5_eu-up-ver1-2-5-P1[20201110-rel73750]_nosign_2020-11-10_20.34.13.zip

 

Please upload this firmware into your Archer C9 v5 by referring to the below guide:

https://www.tp-link.com/support/faq/2139/

 

Kindly let the community know if your issue is resolved with this firmware or not, thanks very much~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#118
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140 Reply
Re:Wifi Router randomly rebooting
2019-12-10 06:11:11

@SaMuElSerge 

 

What is the led status of the Archer C1200 when it reboot itself automatically? 

 

Have you ever tried to power cycle it manually or hard reset it to give it a shot? 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Wifi Router randomly rebooting
2019-12-10 09:07:58

@Kevi

the light on the router is the same as you power on the unit.

yes i already tried to hard and soft reset but it still rebooting after an hour.

 

when the router is stable and the connection is ok the led is working properly

but after a few hours all connected device are disconnected and the wifi are gone then the router got reboot.

it seem like unplug and pluged power of the router the led's are in same status.

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#3
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Re:Wifi Router randomly rebooting
2019-12-11 10:53:03

@SaMuElSerge 

 

Thanks for your reply. We have released a firmware which can be used to fix this issue. 

 

We have emailed you and you can install it to verify whether it works. 

 

Any updates, just let us know. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Wifi Router randomly rebooting
2019-12-12 02:02:24

@Kevin_Z 

 

the link dosent working.

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>8890F897235BC7EB</RequestId>

<HostId>

YqWbM3IzVKJFgt1ChalqZbFiw4QoirrabIc8xbzo/A1JJjGTOSgqXU8myNEENsAg35WsQrHV3p0=

</HostId>

</Error>

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#9
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Re:Wifi Router randomly rebooting
2019-12-12 06:24:33

@SaMuElSerge 

 

Hello, you need copy the whole link and paste it in the address bar of a web browser to get it. 

 

After that, try to install it and verify whether it works. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#13
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Re:Wifi Router randomly rebooting
2020-01-22 12:38:22

@Kevin_Z 

 

Please can you send me the link too? I have exactly the same problem.

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#17
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Re:Wifi Router randomly rebooting
2020-02-11 16:01:09

@Kevin_Z  Please send me the same link as I have the same problem.

 

Same three pairs of language switches in quick succession while dropping wireless connections

 

Router is an Archer C9

 

Hardware version ArcherC9 v3.0/v4.0

Firmware version 1.3.1 Build 20171215 related. 35219(4555)

 

 

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#18
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Re:Wifi Router randomly rebooting
2020-02-12 07:08:29

@Gungadin 

 

Hello, what is the model number and hardware version of your device?

 

And please tell me the country version of the router as well. You can find them on the back label of the actual device.

 

good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#19
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Re:Wifi Router randomly rebooting
2020-03-24 17:49:00

@Kevin_Z 

 

Hi Kevin,

 

Could you share the same link with me as I am having exactly the same problem.

 

Firmware version: 3.0.4 Build 20180122 rel.42880 (US)

Hardware version: Archer C1200 v3.0

 

Thanks a lot!

Alex

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#21
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Re:Wifi Router randomly rebooting
2020-04-04 13:32:20

@Kevin_Z 
My AC1750 does the same thing.  Please send me whatever I need to correct this problem or I'll have to send the device back.

Firmware: 1.0.13 Build 20191203 rel.56070(5553)

Hardware: Archer A7 v5.0

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#22
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