Wifi Router randomly rebooting
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Archer C1200 v3.0
Having a problem every day. in one single day the router keeps rebooting it self, how do i correct this problem.
This is the logs of the router,
2019-12-10 11:40:43 locale[1742]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:43 locale[1742]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:35 locale[1651]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:35 locale[1651]: <7> 283002 Explorer language is 'en_US'
2019-12-10 11:40:34 locale[1588]: <6> 283051 Language is changed to 'en_US'
2019-12-10 11:40:34 locale[1588]: <7> 283002 Explorer language is 'en_US'
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@jt52474 @Mr-C @AlfredoGacor @UserGBB
Hello all, sorry for any inconvenience caused for the reboot issue you encountered with the Archer C1200 router.
Our developers have provided a beta firmware for it, please download and install it to give it a go:
Archer C1200(EU)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V1_180308(Beta).zip
Archer C1200(EU)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V2_180308(Beta).zip
Archer C1200(US)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V1_180308(Beta).zip
Archer C1200(US)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V2_180307(Beta).zip
Below is the guidance to install it manually on your router (Method 2):
https://www.tp-link.com/support/faq/2139/
Note: This beta firmware is mainly built for the auto-reboot issue on the Archer C1200 router, if yours is not the auto-reboot issue, DON'T upgrade to this firmware. Meanwhile, please verify the hardware version and region version first before the upgrade, a wrong firmware upload may brick your device and void the warranty, thanks a lot~
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@Robb_T @Robs27 @swuggmaister @dedyms @Log @mattyk151 @deolsunny533 @HuynhiethePooh @InternetDropped
Hello all, thank you for your patient waiting and cooperation on this debug process.
Note: Please always ensure you are running the latest official firmware on the Archer C9 v5 first.
While if you still encounter the auto-reboot issue with the latest firmware, here comes with a beta firmware that may help with the auto-reboot issue you guys encountered with the Archer C9 v5, please give it a go and see if it will resolve the issue. Below is the download link:
Please upload this firmware into your Archer C9 v5 by referring to the below guide:
https://www.tp-link.com/support/faq/2139/
Kindly let the community know if your issue is resolved with this firmware or not, thanks very much~
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What is the led status of the Archer C1200 when it reboot itself automatically?
Have you ever tried to power cycle it manually or hard reset it to give it a shot?
Good day.
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the light on the router is the same as you power on the unit.
yes i already tried to hard and soft reset but it still rebooting after an hour.
when the router is stable and the connection is ok the led is working properly
but after a few hours all connected device are disconnected and the wifi are gone then the router got reboot.
it seem like unplug and pluged power of the router the led's are in same status.
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Thanks for your reply. We have released a firmware which can be used to fix this issue.
We have emailed you and you can install it to verify whether it works.
Any updates, just let us know.
Good day.
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the link dosent working.
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>8890F897235BC7EB</RequestId>
<HostId>
YqWbM3IzVKJFgt1ChalqZbFiw4QoirrabIc8xbzo/A1JJjGTOSgqXU8myNEENsAg35WsQrHV3p0=
</HostId>
</Error>
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Hello, you need copy the whole link and paste it in the address bar of a web browser to get it.
After that, try to install it and verify whether it works.
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@Kevin_Z Please send me the same link as I have the same problem.
Same three pairs of language switches in quick succession while dropping wireless connections
Router is an Archer C9
Hardware version ArcherC9 v3.0/v4.0
Firmware version 1.3.1 Build 20171215 related. 35219(4555)
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Hello, what is the model number and hardware version of your device?
And please tell me the country version of the router as well. You can find them on the back label of the actual device.
good day.
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Hi Kevin,
Could you share the same link with me as I am having exactly the same problem.
Firmware version: 3.0.4 Build 20180122 rel.42880 (US)
Hardware version: Archer C1200 v3.0
Thanks a lot!
Alex
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@Kevin_Z
My AC1750 does the same thing. Please send me whatever I need to correct this problem or I'll have to send the device back.
Firmware: 1.0.13 Build 20191203 rel.56070(5553)
Hardware: Archer A7 v5.0
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