RE650 Installation Error "Please check the connection between the router and the extender"

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RE650 Installation Error "Please check the connection between the router and the extender"
RE650 Installation Error "Please check the connection between the router and the extender"
2019-12-14 15:59:17
Model: RE650
Hardware Version:
Firmware Version:

See below.  Both router and extender are next to each other.

 

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Re:RE650 Installation Error "Please check the connection between the router and the extender"
2019-12-17 06:39:22

@Nikkipit 

 

Hello, from the picture, the extender failed to connect to the main router. 

 

Try to locate them 3 meters away from each other and reset the RE650 by holding the reset hole for 1s with it powered on.

 

Then please follow the instructions below:

https://www.tp-link.com/support/download/re650/#video 

https://www.tp-link.com/support/faq/1400/ 

Note: Please use the main router's wifi password to configure it. 

 

Still the same, please tell us the current firmware version of RE650 and the model number of main router. 

 

Good day. 

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