M3W firmware update

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M3W firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M3W firmware update
M3W firmware update
2019-12-20 11:58:15
Model: Deco  
Hardware Version: V1
Firmware Version: 1.0.3 Build 20190419 Rel. 46871

Hi

 

I have an M3W unit connected to my mesh (3pcs M4 unit).

Application shows a firmware update for the M3W but it fails to update.

The firmware currently being used us 1.0.3 Build 20190419 Rel. 46871. The new version is 1.0.4 Build 20190714 Rel. 69522. If click to update it downloads the new one, and after a while the device restart itself but it seems that the new firmware is not installed. Then I can restart the whole process, new firmware available -> update ->restart -> still the old being used.

 

I don't get any error message.

 

Do you have any idea how could I install the latest firmware?

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#1
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3 Reply
Re:M3W firmware update
2019-12-23 01:40:18

@jgab 

 

Hello, please power up the main Deco and the M3W only, then open the Deco app to upgrade the firmware, then you can verify whether it works. 

 

Still the same, please feel free to let me know. 

 

Best regards. 

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#2
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Re:M3W firmware update
2020-01-02 09:07:38

@Kevin_Z thanks for the suggestion. I did not try it because the Deco App had offered newer firmware version (1.0.5) which I could install without having to disconnect the slave M4s.

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#3
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Re:M3W firmware update
2020-01-03 06:11:34

@jgab 

 

Thanks for your updates. 

 

So it should be easy to install the new firmware now.

 

If need more help in the future, do not hesitate to contact us.

 

Good day. 

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#4
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