Archer C7 doesn't work with IFTTTT
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Hello all,
I have conected my router to IFTTT services with succes. But when I try to install apps like "Tell Google Assistant to priorize my device" it doesn't detect my device.
Can you help me with?
Best Regards,
Joos
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Hello, Joos, what is the operation mode of Archer C7 now? Please use it in wireless router mode to enjoy the IFTTT function.
Have you ever bind your Archer C7 to the cloud account? Please tell me what your cloud account is. You can message me privately.
Besides, try to correct the system time under advanced-system tools-system time page; You can select a wrong one and change it back to the corret time zone to give it a go.
Any updates, be free to let me know.
May it help.
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Hello, Joos, what is the operation mode of Archer C7 now? Please use it in wireless router mode to enjoy the IFTTT function.
Have you ever bind your Archer C7 to the cloud account? Please tell me what your cloud account is. You can message me privately.
Besides, try to correct the system time under advanced-system tools-system time page; You can select a wrong one and change it back to the corret time zone to give it a go.
Any updates, be free to let me know.
May it help.
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Hello @Kevin_Z! How are you?
Lets go to the answeres:
what is the operation mode of Archer C7 now?
Answere:
Have you ever bind your Archer C7 to the cloud account?
Answere:
Please tell me what your cloud account is.
Answere: I just send you an private message.
try to correct the system time under advanced-system tools-system time page
Answere: I just did it.
Since yesterday I'm having a new problem. I can't acess my router anymore. I'm having a certification problem in all browsers and my antivirus try to block it.
I realy need you help. To much problems with a router that have to be very good.
Best Regards,
Joos
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Hello, Joos, try to unbind the cloud account and re-bind it to the Archer C7, and you need authorize the IFTTT with the cloud account. Below is instruction you can give it a go.
https://www.tp-link.com/support/faq/1761/
If still the same, you can hard reset it and reconfigure.
For the web UI accessing issue, it is normal, you can read the article below to get some details.
https://www.tp-link.com/support/faq/2598/
May it help.
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@Kevin_Z I did this 2 times with no result...
For the second issue, I solved reseting the router...
Please give a solution for the IFTTT. And please, don't give me standard anweres... Or I'll have to return the router to the vendor. I have till 20th january to do it...
You are selling a product and saying that works with IFTTT and doesn't.
Please give me a solution, that works...
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Well...
Only for you information, today I'm returning the C7 router to the vendor. Why?
TP-link suport: Very bad suport. To much people with the same problem and no decent solution is given...
I'll let TP-LINK know about your bad suport.
I don't recomend TP-Link Products.
I'm very desapointed.
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Hello Joos, sorry for the inconvenience caused here.
We tried to run a test at our end but not able to duplicate the same issue, the IFTTT works well. That is why we take longer time to dig the issue.Sorry not inform you in advance.
Well, I totally understand and respect your decision, we will keep working and provide better devices and customer support.
Best regards.
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