WiFi working but can't login to account/ apps

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2019-12-30 20:36:49

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Registered: 2019-12-30

WiFi working but can't login to account/ apps

2019-12-30 20:36:49

I have a tp link model wr940n

It seems to be working and internet speed tests show 10mb which is ok for were iam BUT

I can't get logged into my

Banking app

Netflix account

Xbox one

Nationwide building society app

Searching Google shows up that this can be a problem but no solutions

Any help greatly appreciated

1 Reply

2019-12-31 07:27:22

Posts: 22768

Helpful: 5994

Solutions: 2696

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Registered: 2018-12-24

Re:WiFi working but can't login to account/ apps

2019-12-31 07:27:22

Hello, try to change different web browser or devices to access and verify whether it works.

You can change the DNS server of the router, set primary DNS as 8.8.8.8; secondary DNS as 8.8.4.4.

Besides, you can login to the web UI and go to network-WAN page to change the MTU to 1400.

May it help.

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