Router date changes to 1970, Internet stops working until router is restarted from wall outlet.

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Router date changes to 1970, Internet stops working until router is restarted from wall outlet.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Router date changes to 1970, Internet stops working until router is restarted from wall outlet.
Router date changes to 1970, Internet stops working until router is restarted from wall outlet.
2020-01-05 16:20:03
Model: Archer C50  
Hardware Version: V4
Firmware Version: 0.9.1 0.2 v0093.0 Build 190125 Rel.63783n(4555)

Hello Guys,

 

This router is about 5-6 months old. A strange problem started in the last 2 months and it used to happen randomly during then but now the router stops working almost every day. The wifi stays connected but it says that there is no internet connectivity. I cannot open the router page or ping to it. Sometimes the wifi ping reaches extreme latency from 1ms to even 1300ms right before the router is about to mess up. Everything becomes normal the moment i restart the router by disconnecting and reconnecting the power. Oddly enough when I go to check the router after restarting it. I always see the date right before the time of restart to show 1970 although after restart the date shows correctly and the log updates with the correct date and time maybe because it is connected to the time server..
I have read about this in other sites involving a c6 where he said that the problem would resolve only if he restarted it too.

Sometimes this problem will happen everyday but different hours and sometimes there is a gap of a day or two.

Any thing I can do to fix this terrible device?

File:
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#1
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4 Reply
Re:Router date changes to 1970, Internet stops working until router is restarted from wall outlet.
2020-01-07 01:03:44

@Sidstar 

 

Sorry for the trouble caused, we will do some troubleshooting and try to fix it. 

 

May I know who is your ISP?

 

What is the light status of the C50 when the connection drops out? Can you get internet from it via wired cable at that time? Please connect your device to the modem directly to do a comparison test as well.

 

When the network stops working, please click here to check the IP address and default gateway with your computer connected to the modem/router separately and show me the status-details page. Instruction as below:

 

Regarding to the time issue, it seems that  the router drops out connection and it failed to connect to the NTP server to update the time; that is why it shows 1970.

 

Good day.

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#2
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Re:Router date changes to 1970, Internet stops working until router is restarted from wall outlet.
2020-02-02 14:01:23

@Kevin_Z
Hello,

I was not available to comment any sooner. Sorry for that. I am from India, West Bengal. Internet provider is: Alliance Broadband running "Preferred Plus Plan".

http://alliancebroadband.co.in/index.php?page=NewTariff

I had the oppotunity to check it today as It has been running with errors all day after my return home. The router only causes problems with wifi drop or really bad latency and along with the internet goes kaput. The lan works fine with around 1ms latency. I have tried resetting the router to factory settings. Tried changing from 5ghz to 2.4ghz. no change. The makes no change except the lan indicator switches on when connecting the Lan to my laptop, making it a total of 4 lights from 3 when running only wifi.

Wifi: https://prnt.sc/qwevyy

 

Lan: https://prnt.sc/qwevgh

 

The device is in warranty.

Kindly help.

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#3
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Re:Router date changes to 1970, Internet stops working until router is restarted from wall outlet.
2021-04-19 10:48:08

I have the same issue. Random time this happens. only WiFi affected, Lan is OK.

 

this my system log

15 1970-01-01 08:00:23 DHCPC Notice Recv ACK from server 192.168.1.1 with ip 192.168.1.102 lease time 86400
16 1970-01-01 08:00:23 DHCPC Notice Send REQUEST to server 192.168.1.1 with request ip 192.168.1.102
17 1970-01-01 08:00:22 DHCPC Notice Recv OFFER from server 192.168.1.1 with ip 192.168.1.102
18 1970-01-01 08:00:22 DHCPC Notice Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
19 1970-01-01 08:00:20 SYSTEM Notice Enable firewall

 

AC1900 Wireless Dual Band Gigabit ADSL2+ Modem Router

Model No. Archer D9

Firmware Version:0.9.1 0.1 v0041.0 Build 150514 Rel.54055n

Hardware Version:Archer D9 v1 00000000

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#4
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Re:Router date changes to 1970, Internet stops working until router is restarted from wall outlet.
2021-04-19 11:31:42

@imoi 

 

You seem to have a different model, it is suggested to discuss the issue in the below sub-forum, please open your own topic:

https://community.tp-link.com/en/home/forum/121

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#5
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