Home Network Community > Range Extenders > RE200 constantly dropping internet
< Range Extenders

RE200 constantly dropping internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

RE200 constantly dropping internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE200 constantly dropping internet
RE200 constantly dropping internet
2020-01-10 03:12:51
Model: RE200  
Hardware Version: V2
Firmware Version: 1.1.8

I got a RE200 a few months ago and it worked mostly well initially. But now it's constantly dropping internet, sometimes for minutes at a time, sometimes even longer. I know it's not the router because I can get (slow) internet through that when the repeater's down. When it's having problems, I often see the two wi-fi bands dropping in and out. Here's what I've done to try and fix this...

 

  • I've tried connecting to it through an ethernet cable.
  • I've set the router to a stable channel with minimal interference so the repeater doesn't have to deal with channel switching.
  • I've put the repeater on a static IP.
  • I've changed the bandwidth from 20MHz to 40MHz on the router.
  • I've moved it to two different locations, one closer to me (to test whether it was my connection) and one closer to the router (to test whether it was an issue with being too far from the router)
  • I've updated the repeater firmware to the latest version I could find.

 

At this point I really don't know what else I can do. The router is a NetComm Wireless NF4V if that helps.

 

Any ideas would be gratefully accepted.

  0      
 
  0      
 
#1
Options
12 Reply
Re:RE200 constantly dropping internet
2020-01-10 07:03:35

@conty40 

 

Hello, what is the led status of the RE200 when it lost connection? At that time, with your computer connected to it, please verify the IP address and gateway it obtained. Here is the instruction: https://www.tp-link.com/support/faq/838/

 

If possible, please login to the web UI of the RE200 and show us a screenshot of the settings-status page.

 

Besides, may I know when and where did you buy this RE200? What is the serial number as well? 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:RE200 constantly dropping internet
2020-01-13 10:26:13

@Kevin_Z 

 

Hello, what is the led status of the RE200 when it lost connection?

The LEDs stay green while disconnected.

 

At that time, with your computer connected to it, please verify the IP address and gateway it obtained.

The DNS server is 192.168.1.1, my IP address is 192.168.1.3.

 

If possible, please login to the web UI of the RE200 and show us a screenshot of the settings-status page.

See below, I blanked out the MAC address.

 

 

Besides, may I know when and where did you buy this RE200? What is the serial number as well?

I bought it May 2019 from a New Zealand store. The serial number is 217B833000381.

 

 

I only recently turned off the 2.4GHz band because I thought that might be interfering with the router.

  0  
  0  
#3
Options
Re:RE200 constantly dropping internet
2020-04-20 21:30:34

@Kevin_Z Hi news about this issue? I'm having the same problem.

  0  
  0  
#4
Options
Re:RE200 constantly dropping internet
2020-05-07 03:45:56

@conty40 Hi I am having the same issue.

 

Bought mine in Argentina like one or two months ago :/

  0  
  0  
#5
Options
Re:RE200 constantly dropping internet
2020-07-05 06:32:30 - last edited 2020-07-05 06:42:36

@Kevin___ same problem with me, in Brazil. Bought 2 months ago. 

I also have the wa850re which have always worked perfectly. I was using it for my printer in my office, and bought the re200 for my bedroom. The re200 is in a hallway, with good signal from the main router. Since it was not working, I installed the wa850 in the same place the re200 was, and the connection works fine. So, the problem is clearly the re200.

  0  
  0  
#6
Options
Re:RE200 constantly dropping internet
2020-08-18 19:28:02

@conty40 Same here, I found several people within this comunity without resolution (neither response) from tp-link

  0  
  0  
#7
Options
Re:RE200 constantly dropping internet
2020-08-18 19:41:04 - last edited 2020-08-18 19:43:23

@Sergioms I have found a solution for me. I have just restored it to the factory firmware, and it is working. For me it was a problem in the firmware. The latest one is faulty. After I restored to the old one I have no issues anymore.

The silence of tplink on the issue is frustrating...

  0  
  0  
#8
Options
Re:RE200 constantly dropping internet
2020-08-18 20:02:44

@RodrigoLisita Thanks! did you try with an intermediate version? RE220(US)_V1_190616 has the bug as well? 

  0  
  0  
#9
Options
Re:RE200 constantly dropping internet
2020-08-18 20:49:53
I could not find which firmware version I have. I just did a reset to factory and it is working, so I will not update. The version which appear form me to update is 1.0.6 build 20200708 rel 47302. I do not know which firmware is faulty, since there is no reply about this issue and people have been complaining since 2018...
  0  
  0  
#10
Options
Re:RE200 constantly dropping internet
2020-08-18 23:34:25

@RodrigoLisita you must have a Hardware rev 2.0 while I have a 1.0. I don't have such firmware version available. but mine works fine after a factory reset only for 2-3 days, then the issue reoccurs. 
i will try the firmware version n-1 and will update you soon. 

  0  
  0  
#11
Options
12

Information

Helpful: 0

Views: 10317

Replies: 12

Related Articles
 Internet dropping constantly
446 0
Range Extender RE200 connected but no internet
449 0
 Constantly dropping Internet over Wi-Fi
448 0
 RE200 not connected to internet
859 0
 Re200 do not connect to internet
425 0
RE200 Not Working
598 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.