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Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0

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Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-11 04:04:24
Model: Deco M5  
Hardware Version: V2
Firmware Version: 1.4 20191223 38921

Hi, All

 

I installed 8 deco M5 for one of my client used in the manufacturing plant one year ago,they are running fine. 

I upgrade the firmware to latest 1.4.0 Build 20191223 Rel 38921 via the Deco App today , and then i found out the deco node will keep disconnect and reconnect, very un-stable, can anyone share with me on the downgrade tool for downgrade back to the working firmware version?  its urgent as it running some production task now.

Appreciate your help.

 

Thank You

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#1
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6 Reply
Re:Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-12 02:26:18

@AndyNg @Kevin_Z  Bro, do you mind to have a look on this? thank you

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#2
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Re:Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-12 02:32:04

@AndyNg I updated my deco M5 to this same version and since then I'm having the same problems

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#3
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Re:Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-12 02:56:01

@AndyNg 

 

I am having many issues after latest FW upgrade (1.4.0 Build 20191223 Rel 38921 via the Deco App). Everything was fine until I upgraded to this version. Now I lost the internet connection, the wifi signal is still good. Rebooting the main deco will solve it for the next few minutes and then it starts acting up again.

 

I want to downgrade my firmware to the previous version. TP-Link is offering the FW version to download but I couldn't find instructions on how to manually install older FW..

 

Hopefully I will find my answer here.

 

Thanks!

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#4
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Re:Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-14 22:45:07

I'm also experiencing issues with the latest firmware on the M5 devices.

I've used it for about one week and all was well.

 

After upgrading to version 1.4.0 Build 20191223 Rel. 38921 all is moving sluggish.

 

It's a nightmare.

 

How can I rollback to the previous firmware (1.3.1 I think)?

 

Or maybe I'll return the product as faulty and search for a different device manufacturer...

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#5
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Re:Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-16 09:14:50

@AndyNg i' m also facing the same issue since i have updated my firmware , tried ech n every thing in my power to fix it but failed. its my rqst to tp link plz fix this firmware bug asap.

thanks

 

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#6
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Re:Deco M5 node connect and disconnect randomly after upgrade to version 1.4.0
2020-01-17 02:48:30

Hi @AndyNg and all,

 

Sorry for the trouble caused here and sorry to respond late. 

 

Our engineers and RD team are working on it in the past few days. And we have released a beta firmware for you, you can install it to verify whether it helps to fix your issue. 

 

You can read this post to get the download link and more related details. 

 

Good day. 

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#7
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