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M5 not updating on all networks

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M5 not updating on all networks

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Jojo42

2020-01-17 20:25:34

Posts: 20

Helpful: 1

Solutions: 2

Stories: 0

Registered: 2019-12-06

M5 not updating on all networks

2020-01-17 20:25:34

Model: Deco M5

Hardware Version:

Firmware Version:

I set up two seperate networks. One with a single M5 and another one with a mix of M5 and P7.

I received notification on both network of the M5 firmware update but then when I checked for update only the M5 network downloaded the update not the mix network.

Please see files attached.

Thanks for your help

2 Reply

Kevin_Z

2020-01-19 02:46:37

Posts: 21587

Helpful: 5041

Solutions: 2543

Stories: 21

Registered: 2018-12-24

Re:M5 not updating on all networks

2020-01-19 02:46:37

@Jojo42

Hello, try to connect the M5 to the main Deco P7 by wired cable to update the firmware.

If it still the same, you can setup the Deco M5 as the main Deco first and update the firmware via Deco APP. Instruction attached as below:

https://www.tp-link.com/support/faq/2400/

May it help.

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Jojo42

LV1

2020-04-15 06:44:35

Posts: 20

Helpful: 1

Solutions: 2

Stories: 0

Registered: 2019-12-06

Re:M5 not updating on all networks

2020-04-15 06:44:35

@Jojo42

The problem has solved with the last round of update.

Best

Geoffroy

M5 not updating on all networks

M5 not updating on all networks

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