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TL-WR940N often shows orange/amber even though there is Internet from ISP modem.

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TL-WR940N often shows orange/amber even though there is Internet from ISP modem.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PANDEETI

2020-01-20 18:06:39

Posts: 1

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2020-01-20

TL-WR940N often shows orange/amber even though there is Internet from ISP modem.

2020-01-20 18:06:39

Model: TL-WR940N

Hardware Version: V6

Firmware Version: 3.19.1 Build 180119 Rel.59618n

Sir,

We the Internet Service Provider (BSNL) have observed in several cases that TL-WR940N router often goes orange/amber even though Internet is available in the GPON/GEPON modem. When router is rebooted or LAN cable connected between modem and WAN port of the router is replugged, then the internet is restored by LED turning to blue.

What may be the issue with the router ????? Please suggest.

Regards,

ALFRED,

Jr.Telecom Officer,

BSNL.

1 Reply

Kevin_Z

2020-01-21 07:07:27

Posts: 21560

Helpful: 5021

Solutions: 2537

Stories: 21

Registered: 2018-12-24

Re:TL-WR940N often shows orange/amber even though there is Internet from ISP modem.

2020-01-21 07:07:27

@PANDEETI

Hello, below are some suggestions:

1. When the led turns orange/red, please login to the web UI of the TL-WR940N to verify whether it has the valid IP address and gateway.

2. In the meantime, connect a PC to the modem directly bypass the TL-WR940N and confirm whether you can access internet.

3. If it works well, you can connect the PC to the TL-WR940N by wired cable to clone the MAC address.

4. Please ensure that the firmware is up to date.

May it help.

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TL-WR940N often shows orange/amber even though there is Internet from ISP modem.

TL-WR940N often shows orange/amber even though there is Internet from ISP modem.

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