Parental Control setup not available in V1?

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Parental Control setup not available in V1?

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Parental Control setup not available in V1?
Parental Control setup not available in V1?
2020-02-02 14:15:44 - last edited 2020-02-05 08:57:19
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.9.18

Does 1.9.18 have Parental Controls? I can't find a setup link on the app. I have read the parental control setup page that is typically referenced for the M5, but I do not see a parental control button on my app. Please advise.

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Re:Parental Control setup not available in V1?-Solution
2020-02-04 09:04:26 - last edited 2020-02-05 08:57:19

@steppinup 

 

Hello, what is the model number of your Deco? Is it Deco M5?

 

Meanwhile, it has nothing to do with the hardware version. Deco M5 V1 supports parental control as well.

 

Please ensure that the Deco works in regular wireless router mode as well.

 

Good day.

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Re:Parental Control setup not available in V1?-Solution
2020-02-04 09:04:26 - last edited 2020-02-05 08:57:19

@steppinup 

 

Hello, what is the model number of your Deco? Is it Deco M5?

 

Meanwhile, it has nothing to do with the hardware version. Deco M5 V1 supports parental control as well.

 

Please ensure that the Deco works in regular wireless router mode as well.

 

Good day.

If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Parental Control setup not available in V1?
2020-02-04 11:31:44

@Kevin_Z Thank you. Yes. It is an M5, And what you mentioned is the problem. I have it set up as an access point. Parental controls are not available in that mode. I will have to figure out how to use it in the default mode, I guess.

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Re:Parental Control setup not available in V1?
2020-02-05 08:57:11

@steppinup 

 

Hello, thanks for your valued reply.

 

You can open Deco app and go to more-advanced-operation mode page to switch it to regular wireless router mode.

 

May it help.

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