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18005 Error

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18005 Error

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18005 Error
18005 Error
2020-02-03 12:47:31
Model: AC50  
Hardware Version: V11
Firmware Version: 3.16.9 Build 160325

Upgrade unsuccessful because the version of the upgraded file was incorrect. Please check the file name."

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Re:18005 Error
2020-02-07 08:43:13

@dprenu 

 

For your information, the firmware need match its model number and hardware version, as well as the country version; otherwise you may failed to update it.

 

What is the model number of your device? Including its hardware and firmware version.

 

Besides, what is the firmware you want to upgrade? Please show us a download link of it.

 

Thanks a lot.

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