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Can't reserve IP for HS110 plug with deco m9 plus V2

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Can't reserve IP for HS110 plug with deco m9 plus V2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't reserve IP for HS110 plug with deco m9 plus V2
Can't reserve IP for HS110 plug with deco m9 plus V2
2020-02-05 11:55:49
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.12 build 20191218 Rel. 63601

I have a deco m9 plus v2, and 2 HS110 plugs in the network, they are detected as plugs and works fine, but I'm not able to reserve IP address for those HS110, when going to the reserve IP option those devices do not appear in the list to chose ? ...

 

Can you help on this ?

 

Tks

Francisco 

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Re:Can't reserve IP for HS110 plug with deco m9 plus V2
2020-02-07 07:02:27

@FNB 

 

Hello, can you see the two HS100 showing up under the Categories/plugs page?

 

Please verify the IP addresses of the HS100s are assigned by the main Deco.

 

And please ensure that the HS100 connects to the main network, rather than the guest network.

 

Besides, you can reboot the Deco units and plugs to give it a go.

 

May it help.

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