Can connect with the wifi but not with the internet

Can connect with the wifi but not with the internet
Can connect with the wifi but not with the internet
2020-02-16 11:56:28 - last edited 2 weeks ago
Model: Adapter
Hardware Version:
Firmware Version:

So i had the tp-link TL-WN823N for a half year now, but since yesterday i can only connect with the wifi but have no internet connnection. I tried erverything, restarted the router, plug the adapter into an other port and reinstalling the drive for it. The wifi works fine on my phone so pls help

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1 Accepted Solution
Re:Can connect with the wifi but not with the internet-Solution
2020-02-20 18:35:03 - last edited 2 weeks ago

@Kevin_Z 

Good day,

 

Problem is already solved, the router was the cause of this problem. 

but thank you.

Best Solution
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Re:Can connect with the wifi but not with the internet
2020-02-19 10:30:22

@Mrb25 

 

What is the hardware version of the TL-WN823N? Here is the instruction to get it: https://www.tp-link.com/support/faq/46/

 

What about the operating system of your computer? 

 

With your PC connected to the wifi, please click here to get the IP address and gateway. Try to ping the gateway of the main router and show us the results. 

 

Good day. 

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Re:Can connect with the wifi but not with the internet-Solution
2020-02-20 18:35:03 - last edited 2 weeks ago

@Kevin_Z 

Good day,

 

Problem is already solved, the router was the cause of this problem. 

but thank you.

Best Solution
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0
#3
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