no sim detected In WiFi

no sim detected In WiFi
no sim detected In WiFi
2020-02-22 10:22:42 - last edited 2020-02-24 02:29:58
Model: TL-MR6400
Hardware Version:
Firmware Version:

My router says no sim detected,tried reboot, to off, another sim it was fine before then had to top up my account?

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Re: no sim detected In WiFi
2020-02-24 02:29:42 - last edited 2020-02-24 02:29:58

@Singto 

 

What is the current hardware version of the TL-MR6400? Below is the instruction to get it. 

https://www.tp-link.com/support/faq/46/

 

Please ensure that the network type of the sim card is compatible with the MR6400. 

 

Does the SIM card work well with it inserted in the cellphone directly? 

 

You can hard reset the MR6400 by holding the reset button/hole for 10s and verify whether it can be detected, 

 

Good day. 

 

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Re: no sim detected In WiFi
2020-03-14 10:35:28

@Kevin_Z  the sim is the original that was in it before and it was working, i ran out of credit so was offline for a day, once I topped up my sim it no longer worked in the router but ok in the iPad, phone etc,

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Re: no sim detected In WiFi
2020-03-14 10:42:26
V4
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Re: no sim detected In WiFi
2020-03-17 09:28:06

@Singto 

 

Thanks for your information. If the SIM card still cannot be detected, you can contact the retailer or the local tech support to get a replacement first if qualified. 

Note: You can provide the model number, serial number, invoice when you reach out to the support. 

 

Best regards. 

 

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