sim card is not detected

sim card is not detected
sim card is not detected
2020-03-02 07:35:27 - last edited 2020-03-11 06:56:00
Hardware Version: V1
Firmware Version: 1.1.0.0.9.1 v0001.0 Build 190412 Rel.66770n

Hi,

my archer doesn't detected my sim card,

I changed already my card for a new one, but nothing changed.

I did also a reset but still doesn't work,

can you help me?

0
0
#1
Options
1 Accepted Solution
Re:sim card is not detected-Solution
2020-03-04 01:31:30 - last edited 2020-03-11 06:56:00

@backloop 

 

Thanks for your valued reply, sorry to hear that it does not work. 

 

To solve your problem quickly, you can contact the retailer or the local tech support to get a replacement first. And then you can verify whether it works well with the second unit. 

https://www.tp-link.com/about-us/contact/

 

Good day. 

 

Recommended Solution
0
0
#8
Options
8 Reply
Re:sim card is not detected
2020-03-02 09:00:05

@backloop 

 

Hello, what is the network type of the sim card? Please ensure that it is compatible with the MR600. 

 

Does it work well with your cellphone? Can it be detected? 

 

With it inserted into the SIM card slot of MR600, please show me a screenshot of the advanced-status page after you logged into the web UI.

 

Thanks a lot. 

0
0
#2
Options
Re:sim card is not detected
2020-03-02 09:10:19
Hi Kevin, It's a french sim -card (Bouygues Telecom), it's working on a cellphone and it was tested in the shop on a huawei E5785 L (maybe locked???, but they told me , it was dislocked) i'll take a screenshot later
0
0
#3
Options
Re:sim card is not detected
2020-03-02 12:07:12

@kevin , the screenshot

File:
Screenshot_20200302-125623.pngDownload
0
0
#4
Options
Re:sim card is not detected
2020-03-02 21:42:22
I have had a similar issue when i restart the router. I have to change sim cards and then it recognizes it. Ive logged a ticket for it. Was working fine and then started playing up
0
0
#5
Options
Re:sim card is not detected
2020-03-02 21:42:31
I have had a similar issue when i restart the router. I have to change sim cards and then it recognizes it. Ive logged a ticket for it. Was working fine and then started playing up
0
0
#6
Options
Re:sim card is not detected
2020-03-03 12:40:34

@Fletch--7  thanks Fletch, but that didn't work for me. I changed my card, but it didn't work in my archer. but the sim card works in my cellular phone!!

0
0
#7
Options
Re:sim card is not detected-Solution
2020-03-04 01:31:30 - last edited 2020-03-11 06:56:00

@backloop 

 

Thanks for your valued reply, sorry to hear that it does not work. 

 

To solve your problem quickly, you can contact the retailer or the local tech support to get a replacement first. And then you can verify whether it works well with the second unit. 

https://www.tp-link.com/about-us/contact/

 

Good day. 

 

Recommended Solution
0
0
#8
Options
Re:sim card is not detected
2020-03-06 12:00:12

Hi kevin,  

This morning, I tried my sim card in another (old) router 3/4 G , and it worked. So, I followed your advice,  and went to the shop and I got a new one....it works... never thought that a new one, wasn't tested. Finaly everything ok, but it took me a lot of time...to much time. Thanks for your deduction😉

0
0
#9
Options