Smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart plug
Smart plug
2020-03-02 09:48:32
Model: HS100  
Hardware Version:
Firmware Version:

Have a sonos speaker running on alexa and the when I call on alexa to find this plug it cannot find it 

I have alexa on my phone and it works perfectly to turn plug on and  off 

How can I solve this issue??

 

  0      
  0      
#1
Options
1 Reply
Re:Smart plug
2020-03-03 01:52:30 - last edited 2020-03-06 00:28:09

 

123John wrote

Have a sonos speaker running on alexa and the when I call on alexa to find this plug it cannot find it 

I have alexa on my phone and it works perfectly to turn plug on and  off 

How can I solve this issue??

 

@123John 

Please refer to the FAQ below to do some troubleshooting.

https://www.tp-link.com/en/support/faq/2228/

 

Does the plug work fine with Alexa before? What does Alexa say when you let it turn on/off the plug? What's the plug's hardware version and firmware version? Do you have any other smart device working fine with Alexa?

 

Have a nice day.

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 524

Replies: 1

Related Articles