AC1750 aka RE450 unable to connect to the network

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AC1750 aka RE450 unable to connect to the network
AC1750 aka RE450 unable to connect to the network
2020-03-06 11:13:26 - last edited 2020-03-09 16:12:14
Model: RE450
Hardware Version: V3
Firmware Version: RE450(EU)_V3_190124

The extender is unable to extended WiFi from Cisco router. I also have another TP-link extended connected to the same router (AC2600 aka RE650).

 

Once I connect to RE450, it sees available Wi-FI networks but as soon as you go through the installation process it applies all settings but the lamp is red and no internet. 

 

What has been tried:

- I downloaded the previous firmware versions - no difference.

- I tried to connect RE450 to RE650 (maybe the Cisco router does not like RE450 model, as much as it does RE650) - no difference.

 

I tried to set up wifi network first (by changing its name and password), relog-in and then connect to internet. As soon as I make that connection the RE450 stops working. The red lamp flashes, I am not able to connect to the extender  via 192.168..... or tplinkextender.net    I can connect to the newly created wifi but it has no internet connection. 

One more thing, once network is configuret it asks to a PIN but there is also option to enter WiFI password.

 

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#1
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Re:AC1750 aka RE450 unable to connect to the network-Solution
2020-03-09 09:57:31 - last edited 2020-03-09 16:12:14

@Spacoom 

 

Hello, you can refer to case 3 to enable DHCP server on RE450 and assign it a static IP for it. 

https://community.tp-link.com/en/home/forum/topic/198516?page=1

 

Any updates, be free to let us know. 

 

Good day. 

 

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Re:AC1750 aka RE450 unable to connect to the network
2020-03-06 12:27:46

@Spacoom 

 

What is the led status of the RE450 after finishing the configuration? 

 

Please ensure that you use the main router's wifi password to set it up. You can move it closer to the main router and give it a go.

 

Besides, once you set it up, try to take a screenshot of the status page and settings-network page on RE450 and show us. 

 

What is the model number of your cisco router as well? 

 

Thanks a lot. 

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Re:AC1750 aka RE450 unable to connect to the network
2020-03-06 13:08:37

@Kevin_Z 

 

Hello, Kevin_Z

Many thanks for such swift response.

All lights are solid blue. I was sitting right below the main router .

The Cisco model is AIR-SAP1602I-A-K9  (https://www.cisco.com/c/en/us/products/wireless/aironet-1600-series/index.html)

Please find the screenshot with the settings-network pages. What I did is set-up WIFI networks first under extended networks, before connecting to internet. 
This is because once "connected" to internet I am not able to connect to the extender any longer nor I can get to the status page. 

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Re:AC1750 aka RE450 unable to connect to the network-Solution
2020-03-09 09:57:31 - last edited 2020-03-09 16:12:14

@Spacoom 

 

Hello, you can refer to case 3 to enable DHCP server on RE450 and assign it a static IP for it. 

https://community.tp-link.com/en/home/forum/topic/198516?page=1

 

Any updates, be free to let us know. 

 

Good day. 

 

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Re:AC1750 aka RE450 unable to connect to the network
2020-03-09 16:16:21

@Stephe1n   Many thanks, I appreciate your response.

 

@Kevin_Z   Your answer solved the problem and now I have wifi throught out my apartment. Many thanks!

 

The only thing I would add to the tutorial is this:  Connect your PC to the WiFi you want to extend. Start -> CMD -> Ipconfig /all

You can get  Subnet Mask, Default Gateway and DNS Servers values from there.

 

It was easy. I feel good that I did not throw my RE450 in a bit couple days back :-)

 

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Re:AC1750 aka RE450 unable to connect to the network
2020-03-10 08:02:03

@Spacoom 

 

Thanks for your reply, glad to hear that it works well. 

 

And I would add your suggestion into my post, it will help other customers. 

 

Best regards. 

 

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