Cannot connect

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Cannot connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect
Cannot connect
2020-03-28 18:12:10
Model: Archer A10  
Hardware Version: V5
Firmware Version:

I cannot get my router to connect to the internet. My connection from my internet provider is strong. I already called them. All the green lights are on for that router but the Wi-Fi router from you the internet light is red

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#1
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2 Reply
Re:Cannot connect
2020-03-28 18:13:56

@Vholtan 

AC 1750

 Ver. 5.8

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#2
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Re:Cannot connect
2020-03-30 06:53:03

@Vholtan 

 

Who is your ISP? With a computer connected to the modem directly, can you access internet? 

 

Try to log into the web UI of the Archer A10 and verify whether it has valid internet IP address and gateway or so, and then you can change the DNS server to give it a go. 

 

If there is no valid IP address, please confirm the parameters given by ISP are correct. 

 

Good day. 

 

 

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