Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.

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Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
2020-03-31 11:31:34
Model: Archer C6  
Hardware Version: V2
Firmware Version: v.1.2.1 Build 20200110

Hey!

 

I have an Archer C6 v2.0 router with v.1.2.1 Build 20200110 frimware, to be able to use the 500 Mbit/s internet connection i have on LAN and WLAN. 

There are 4 devices on the 5 Ghz WLAN (3 phones and my laptop) and 2 on LAN and 3 on the 2.4 Ghz WLAN.

The problem is, when i start a download from torrent, or do a speedtest, the connectivity stops, the 5 Ghz network stops the internet connection, and i cannot reach the router also, until i reconnect to the WiFi. After that, the downloads works fine without any other issues. But it happens often, when the router is not used heavily and instantly get a heavy usage.

Recently i found out that it drops sometimes without load also..

 

 

I tried to disable the NAT, Firewall, DDOS protection but nothing worked.. 

I am very disappointed, because i updated the frimware twice, and the problem still exists..

Any advice would be very useful!

Thank you!

I. Patrik

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#1
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Re:Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
2020-04-01 07:03:16

@I_Patrik 

 

Do both wireless connections and wired connections stop working at the same time? With a computer connected to the Archer C6, please click here to get the IP address and gateway. Try to ping the gateway of the router and show us the screenshot. 

 

What is the led status of Archer C6 when it stops working? How do you make it work after it crashes?

 

Have you ever setup QoS feature on the Archer C6? If so, you can swipe it out; or you can enable QoS to give it a shot. 

 

Good day. 

 

 

 

 

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Re:Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
2020-04-05 20:32:10 - last edited 2020-04-13 12:56:04

@Kevin_Z Wired connection is staying connected. The led is the same, but sometimes i see the status led (if i think right) go orange. I was not able to try pinging but i will try. I used QoS for a while, but it slowed down the internet speed so much, so i disabled it. I was used for 1 or 2 hours only, when i brought the router.
Have a nice day

Edit:

 

I was able to reproduce the problem, but now this happend: A started a download, then my internet connection broke. This is the pinging (ofc timed out) 

The internet connection still worked on phone and on another PC with UTP.

After Disconnect and Reconnect to the Wifi, the download started again, and everything worked..

As of 2020.04.13:
I downloaded a 2 Gb game from Steam store, and the Wireless completly stopped on all wireless devices, for about 20 sec.. it recovered after all by itself

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#3
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Re:Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
2020-04-27 16:44:07

@Kevin_Z The problem still here, and i noticed the following:

The wifi only stops working on the 5Ghz only until reconnect. After reconnecting on ever device, it's working very well. Any suggestion?

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#4
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Re:Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
2020-09-16 15:06:12
Anyone able to fix? i am having same problem wifi speed drops from 120Mbps to 100Kbps and after i reboot the router its back to normal. happen quite frequently. I tried with lan the speed is stable can get it around 120Mbps to 130Mbps.
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#5
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Re:Archer C6 v2.0 - 5 Ghz WiFi Drops sometimes on heavy load.
2020-09-17 02:39:15

@Malik123 

 

The issue you reported seems not the same as @I_Patrik, but can you please confirm again if your Archer C6 is running the latest firmware?

 

BTW, for the speed issue, please try to disable QoS on the Archer C6 to give it a go.

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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