Wifi router AX3000 unable to detect internet connection from Singtel optical modem

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Wifi router AX3000 unable to detect internet connection from Singtel optical modem

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Wifi router AX3000 unable to detect internet connection from Singtel optical modem
Wifi router AX3000 unable to detect internet connection from Singtel optical modem
2020-04-02 09:15:12
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: 1.0.6 Build 20200121 rel. 54912(5553)

Bought new router AX3000. Followed setup instructions closely. set up isp profile to singapore-singtel, set up iptv to singapore-singtel. Unable to get internet connection from Singtel optical modem terminal. no internet connection on router, internet light solid orange.

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Re:Wifi router AX3000 unable to detect internet connection from Singtel optical modem
2020-04-03 06:10:58

@Gerald_Goh 

 

Please log into the web UI of the Archer AX3000 and show us a screenshot of the status page.

 

If Archer AX3000 has the valid internet IP address, you can change the DNS server under the advanced-network-DHCP server page to 8.8.8.8/8.8.4.4.

 

Besides, please show us a screenshot of the IPTV settings page if it does not work. 

 

Good day. 

 

 

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