i cannot access the internet and i want back to normal

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2020-04-05 13:09:58

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-04-05

i cannot access the internet and i want back to normal

2020-04-05 13:09:58

Model: Archer C1200

Hardware Version: V12

Firmware Version: TP-link_unifi

please respon email: deanashahirah97@gmail.com

1 Reply

2020-04-08 08:32:25

Posts: 21532

Helpful: 5000

Solutions: 2536

Stories: 21

Registered: 2018-12-24

Re:i cannot access the internet and i want back to normal

2020-04-08 08:32:25

We can do some troubleshooting first.

1. What is the led status of the Archer C1200?

2. Try to log into the web UI of the C1200 and show us a screenshot of the status page.

3. Have you ever configured it with the PPP username and password given by ISP?

4. You can connect your computer to the modem directly and test whether it works.

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.