i cannot access the internet and i want back to normal

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2020-04-05 13:09:58

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Registered: 2020-04-05

i cannot access the internet and i want back to normal

2020-04-05 13:09:58

Model: Archer C1200

Hardware Version: V12

Firmware Version: TP-link_unifi

please respon email: deanashahirah97@gmail.com

1 Reply

2020-04-08 08:32:25

Posts: 21546

Helpful: 5007

Solutions: 2536

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Registered: 2018-12-24

Re:i cannot access the internet and i want back to normal

2020-04-08 08:32:25

We can do some troubleshooting first.

1. What is the led status of the Archer C1200?

2. Try to log into the web UI of the C1200 and show us a screenshot of the status page.

3. Have you ever configured it with the PPP username and password given by ISP?

4. You can connect your computer to the modem directly and test whether it works.

Good day.

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