Alot of problems with the AX6000

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Alot of problems with the AX6000

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Alot of problems with the AX6000
Alot of problems with the AX6000
2020-04-07 21:39:19
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.0.7

Hello there TP-link Community.

 

I got a few problems with my Archer AX6000

 

Note: i tested the same results on all devices in my house. (smart tv's, ios, android. etc.)
I got a 350 up and down fiber bundle.

 

- Sometimes very slow wifi speeds (250kb up/down) I tested this with my fiber modem and got normal speeds

- Connected but no WIFI

- Can't connect at all to my WIFI network

- Some devices randomly dissconect from WIFI, and it's hard to reconnect sometimes they even wont reconnect.

- Wifi network dissapears for awhile. (5/10min)

- Function 'Smart Connect' does not work, does not switch to 2.4hz when futher away, just disconnects. (when making a guest WIFI network on 2.4hz i get better range)

 

I also tried a old modem router from our previous ISP and got no problems (range was not great)

 

I would love to keep this router but all these problems are getting annoying.

 

Greetings Blanc.

 

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#1
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16 Reply
Re:Alot of problems with the AX6000
2020-04-08 02:31:48

@Blanc Yes, a lot of bugs for a very expensive router. I have to rely on beta firmwares than stable firmwares to get it working with less problems

Blanc wrote

Hello there TP-link Community.

 

I got a few problems with my Archer AX6000

 

Note: i tested the same results on all devices in my house. (smart tv's, ios, android. etc.)
I got a 350 up and down fiber bundle.

 

- Sometimes very slow wifi speeds (250kb up/down) I tested this with my fiber modem and got normal speeds

- Connected but no WIFI

- Can't connect at all to my WIFI network

- Some devices randomly dissconect from WIFI, and it's hard to reconnect sometimes they even wont reconnect.

- Wifi network dissapears for awhile. (5/10min)

- Function 'Smart Connect' does not work, does not switch to 2.4hz when futher away, just disconnects. (when making a guest WIFI network on 2.4hz i get better range)

 

I also tried a old modem router from our previous ISP and got no problems (range was not great)

 

I would love to keep this router but all these problems are getting annoying.

 

Greetings Blanc.

 

.

You should read and follow this posts https://community.tp-link.com/en/home/forum/topic/175434?page=1

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#2
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Re:Alot of problems with the AX6000
2020-04-08 06:40:30

@Blanc 

 

Hi Blanc, thanks for the information provided. 

 

The second point, do you mean that you have connected to the TP-Link wifi but no internet access? Or the wifi connection disconnect? 

 

What is the current firmware version of the Archer AX6000? You can install the beta firmware attached in the above link and take some time to test its performance. 

 

Any updates, be free to let us know. 

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:Alot of problems with the AX6000
2020-04-09 19:14:53

@Kevin_Z 

 

Hi kevin, thank u for replying.
 

On my second point i meant i am connected but i got no internet, my note 9 says someting like: ''connected but no internet''

 

Firmwareversion: 1.0.7 Build 20200212 rel.7095.

 

I will try out the beta version.

 

Thank you,

Blanc

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#4
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Re:Alot of problems with the AX6000
2020-04-09 19:15:40

@TadBR 

 

Worked really nice out of the box, but after updates WIFI got really bad.

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Re:Alot of problems with the AX6000
2020-04-09 19:26:00
Any suggestions on wich settings to enable and disable?
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#6
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Re:Alot of problems with the AX6000
2020-04-09 22:18:27

@Blanc 

 

please try this beta FW. I got from the other forum. It's saided to help.

https://static.tp-link.com/2020/202003/20200323/ax6000v1_us-up-ver1-0-8-P8[20200320-rel4754]_2020-03-21_14.44.24.zip

 

Please let me know if it helps.

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Re:Alot of problems with the AX6000
2020-04-10 09:30:36

@matthew.mfden 

 

Hi Matthew, I see you advice me to download a version 1.0.8 whilst @Kevin_Z advised me to download a 1.0.7. The 1.0.8 is the current one is suppose?

 

Thank you.

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#8
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Re:Alot of problems with the AX6000
2020-04-10 10:37:06

@Blanc

 

I am not aware that you already got a beta FW from TP-Link representative. 

 

As I said, I found this beta from other forum. I cannnot post the URL because the system block this behavior. You had better to use beta you got from TP-Link representative I think. 

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#9
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Re:Alot of problems with the AX6000
2020-04-11 15:46:27

@matthew.mfden i have been experiencing a lot of problems with that firmware. There is no stable firmware for this router be it beta o officially published.

For example, i cannot get a wired connection, QoS is broken, wifi signal is flimsy. I had to restart the router several times.

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#10
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Re:Alot of problems with the AX6000
2020-04-11 16:04:39

@TadBR I am using the 1.07 beta for now. I have had no problems for about a week since I installed. Much better than before when 5g would flake out. Seems the Wi-Fi signal is also a little stronger.  

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