Deco M3W Permanent red light

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Deco M3W Permanent red light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M3W Permanent red light
Deco M3W Permanent red light
2020-04-17 04:04:23
Model: Deco M4  
Hardware Version:
Firmware Version:

DECO M3W 

 

The device light turned solid red after creating WiFi Network.

 

I've resetted many time and also my Internet connection is fine.

 

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#1
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5 Reply
Re:Deco M3W Permanent red light
2020-04-17 08:25:56

@Melvin_Tan 

What's the distance between the main Deco and M3W?

Try to move the M3W next to the main Deco. Then check if it will be online. If the issue is verified with the location, it's recommended to change another location for M3W.

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#2
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Re:Deco M3W Permanent red light
2020-04-18 03:32:18

@TP-Link_Deco 

I couldn't setup the Main Deco itself. Always stuck at the step where I Create WiFi Network then it turn red from pulsing blue signal.

 

Thanks in advance.

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#3
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Re:Deco M3W Permanent red light
2020-04-24 11:43:33

@Melvin_Tan 

If you fail to set up the main Deco, you can refer to the link below to have a try.

https://www.tp-link.com/support/faq/2239/

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#4
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Re:Deco M3W Permanent red light
2020-06-26 21:08:34

@TP-Link_Deco 

Sorry, I moved the unit with the red light close to the mother unit and modem without success.  Any further thoughts, please?

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#5
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Re:Deco M3W Permanent red light
2020-07-02 07:14:54

@G12345 

 

Hello, sorry that you still failed to build up your Deco network.

 

How about the main Deco unit, is it working now? Who is your ISP and what kind of modem you are using, is it a cable modem or DSL modem?

 

When you refer to this below troubleshooting, which step or error message you encountered?

Fail to setup main Deco

 

If that is convenient, it is also suggested to contact our tech support via hotline or chat which will speed up the process:

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

 

Thanks.

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#6
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