My Archer vr400 keeps dropping the connection
My Archer vr400 keeps dropping the connection
I've just bought my brand new archer vr400 and i setuped it with all the guideness of my ISP and intially it should me that there was a problem in the connection but finally it was setuped successfully and worked BUT with slow connection, then after 10 mins or less connection kept dropping for 2 days now and I have another router from another brand (my old one) is working fine also my ISP sent to me a technician and they found all the external line connection is fine so what is the problem now.
Does anyone faced the same?
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@Fadi_Sameh
I am experiencing the same issue the past week.
Have been reading forums and trying various of settings.
Nothing have worked out for me so far.
-Facotry reset
-Turning off 2.4 using only 5g and the other way around.
-Disabling ip6
-Changing channels, width etc.
-Disabling Short GI for 5g
-Changing the Internet connection from Dynamic to Static and other way around.
Did all the above without any luck.
Thinking of sending the router back from where I bought it but all this Coronavirus mess has me locked at home with a messy router...
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@Salt, @Fadi_Sameh Exactly the same, WiFi drops out, unable to log into the router, ethernet ports still function. The only solution is to re-boot. I've had it 10 days from Amazon, so if I can't get any sucess here, it will be going back for a full refund and a suitable review will be left. disappointed that what seems to be a common problem has not been ironed out. hopefully @Kevin_Z may see this and suggest a solution.
My details:Firmware Version:0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n Hardware Version:Archer VR400 v2 00000000
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Exactly the same here. I purchased this on Amazon when the router my ISP sent me would only connect to one mobile phone! This during the Corona crisis and 3 people trying to work from home.
When I first set it up it worked fine for around 2 weeks, my phone even connected to 5gh and worked great. Now most of my devices lose connection very often, usually each day and somtimes several times a day. Like others I have rebooted and changed various settings but nothing helps. Now even although I have 5gh switched on, it will not broadcast a 5gh signal.
Techinal support really need to do something about this fast. It is just not delivering what it is designed for.
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@Fadi_Sameh
Just adding my own experience with this device as having exact same issue - internet connection just seems to drop out.
Not able to login to web interface or ping it, just seems completely unresponsive until I do a manual power cycle.
Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n
Hardware Version: Archer VR400 v2 00000000
Initially, I thought it was due to either wireless load on the device itself so I did my best to move as many devices as I can in the household to wired connections.
I'm waiting on some new powerline adapters to replace an existing TP-Link Wireless Extender which should remove a bit more strain on this device.
Am fearing if it carries on I'll have to return and look for an alternative. Shame the chipset doesn't support DD-WRT - at least that might get an update a bit later than July 2019!
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My experience is that I am able to login to the web interface fine and I have made various changes all with no success. I have even tried allocating each device its own IP address. I allocated 2 Apple I phones different addresses only to find that both managed to connect to the same address, with only one managing to communicate with the router.
I also have a TP-Link Wireless Extender which I thought was part of the problem, so I removed it from the network and things seemed to improve for a short while.
I am really disapointed with this device. I too am thinking of looking for an alternative.
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I am having exactly the same issues. The internet drops all day long. I bought this device in the hope that my internet connection would be better. It is now so unusable that I have to use my iphones hotspot .
I brought this device from amazon on the 9th June. I now whish I hadnt.
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Forgot about this thread!
One thing I want to check - is anyone else who's having the drop-off/lockup condition also using a TP-Link range extender?
I had been using one previously to connect up a PC and provide better WiFi coverage upstairs however it was since replaced by some powerline adapters/extra network switches and since then my router has behaved quite nicely.
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I'm having the same troubles... Ethernet remains stable, but wifi drops out at least once per day.
Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170628 Rel.36958n
Hardware Version: Archer VR400 v2 00000000
Is this going to be fixed anytime soon?
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Same promlem, still no solution.
https://community.tp-link.com/en/home/forum/topic/198802
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Of course, wait a few more years, the problem will be solved when the device breaks down :D
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Helpful: 5
Views: 7619
Replies: 12