My Archer vr400 keeps dropping the connection

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My Archer vr400 keeps dropping the connection
My Archer vr400 keeps dropping the connection
2020-04-18 00:52:59 - last edited 2020-06-02 10:18:16
Hardware Version: V18
Firmware Version:

I've just bought my brand new archer vr400 and i setuped it with all the guideness of my ISP and intially it should me that there was a problem in the connection but finally it was setuped successfully and worked BUT with slow connection, then after 10 mins or less connection kept dropping for 2 days now and I have another router from another brand (my old one) is working fine also my ISP sent to me a technician and they found all the external line connection is fine so what is the problem now.

Does anyone faced the same?

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Re:My Archer vr400 keeps dropping the connection
2020-04-30 11:49:20 - last edited 2020-06-02 10:18:16

@Fadi_Sameh 

I am experiencing the same issue the past week.
Have been reading forums and trying various of settings.
Nothing have worked out for me so far.

-Facotry reset
-Turning off 2.4 using only 5g and the other way around.
-Disabling ip6
-Changing channels, width etc.
-Disabling Short GI for 5g
-Changing the Internet connection from Dynamic to Static and other way around.

Did all the above without any luck.

Thinking of sending the router back from where I bought it but all this Coronavirus mess has me locked at home with a messy router...

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Re:My Archer vr400 keeps dropping the connection
2020-05-03 23:40:27 - last edited 2020-06-02 10:18:16

@Salt, @Fadi_Sameh  Exactly the same, WiFi drops out, unable to log into the router, ethernet ports still function. The only solution is to re-boot. I've had it 10 days from Amazon, so if I can't get any sucess here, it will be going back for a full refund and a suitable review will be left. disappointed that what seems to be a common problem has not been ironed out. hopefully @Kevin_Z may see this and suggest a solution.

 

My details:Firmware Version:0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n Hardware Version:Archer VR400 v2 00000000

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Re:My Archer vr400 keeps dropping the connection
2020-05-24 19:52:13 - last edited 2020-06-02 10:18:16

@Fadi_Sameh  @Salt, @Nick_L  

Exactly the same here. I purchased this on Amazon when the router my ISP sent me would only connect to one mobile phone! This during the Corona crisis and 3 people trying to work from home.

When I first set it up it worked fine for around 2 weeks, my phone even connected to 5gh and worked great. Now most of my devices lose connection very often, usually each day and somtimes several times a day. Like others I have rebooted and changed various settings but nothing helps. Now even although I have 5gh switched on, it will not broadcast a 5gh signal.

 

Techinal support really need to do something about this fast. It is just not delivering what it is designed for.

 

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Re:My Archer vr400 keeps dropping the connection
2020-06-06 16:32:36

@Fadi_Sameh 
Just adding my own experience with this device as having exact same issue - internet connection just seems to drop out.
Not able to login to web interface or ping it, just seems completely unresponsive until I do a manual power cycle.

Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n
Hardware Version: Archer VR400 v2 00000000

Initially, I thought it was due to either wireless load on the device itself so I did my best to move as many devices as I can in the household to wired connections.
I'm waiting on some new powerline adapters to replace an existing TP-Link Wireless Extender which should remove a bit more strain on this device.

Am fearing if it carries on I'll have to return and look for an alternative. Shame the chipset doesn't support DD-WRT - at least that might get an update a bit later than July 2019!

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Re:My Archer vr400 keeps dropping the connection
2020-06-06 20:53:05

@FrogOnABike 

My experience is that I am able to login to the web interface fine and I have made various changes all with no success. I have even tried allocating each device its own IP address. I allocated 2 Apple I phones different addresses only to find that both managed to connect to the same address, with only one managing to communicate with the router.

I also have a TP-Link Wireless Extender which I thought was part of the problem, so I removed it from the network and things seemed to improve for a short while.

 

I am really disapointed with this device. I too am thinking of looking for an alternative.

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Re:My Archer vr400 keeps dropping the connection
2020-08-03 15:52:39

I am having exactly the same issues.  The internet drops all day long.  I bought this device in the hope that my internet connection would be better.  It is now so unusable that I have to use my iphones hotspot .

 

I brought this device from amazon on the 9th June.  I now whish I hadnt.

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Re:My Archer vr400 keeps dropping the connection
2020-08-03 15:58:01

Forgot about this thread!

One thing I want to check - is anyone else who's having the drop-off/lockup condition also using a TP-Link range extender?
I had been using one previously to connect up a PC and provide better WiFi coverage upstairs however it was since replaced by some powerline adapters/extra network switches and since then my router has behaved quite nicely.

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Re:My Archer vr400 keeps dropping the connection
2020-08-17 01:59:02

@Fadi_Sameh 

 

I'm having the same troubles... Ethernet remains stable, but wifi drops out at least once per day.

 

Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170628 Rel.36958n

Hardware Version: Archer VR400 v2 00000000

 

Is this going to be fixed anytime soon?

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Re:My Archer vr400 keeps dropping the connection
2020-08-18 23:22:55

@Fadi_Sameh 

Same promlem, still no solution.

https://community.tp-link.com/en/home/forum/topic/198802

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Re:My Archer vr400 keeps dropping the connection
2020-08-18 23:24:25

@sc3931 

Of course, wait a few more years, the problem will be solved when the device breaks down :D

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