Archer VR300 is freezing and not responding

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Archer VR300 is freezing and not responding

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Archer VR300 is freezing and not responding
Archer VR300 is freezing and not responding
2020-04-20 12:00:37
Model: Archer VR300  
Hardware Version: V1
Firmware Version: 1.1.0 0.8.0 v009c.0 Build 200227 RC.40061n

Hello,

 

I just bought Archer VR300 ver 1.2. the router after a couple of hours freezes and does not respond and that causes all the devices connected to it loses internet connection.

 

Also, this issue happens if I access the router web interface and try to navigate the settings and tabs, it freezes.

 

during the issue, I can't access the router web interface or the internet.

 

I have to wait like for 5 min till it responds back or I have to reboot it.

 

when the router responds, I log in to the web interface and check the connection status and I found it still connected and DSL uptime still counting and didn't reset.

 

I updated the firmware to the latest but still, the same issue happens.

 

the system logs doesn't show log could help in the issue, all it shows the below log:

 

V2 igmp router occured! Not matching ours V3.

 

I suspect the router processor reaches its limit or a software issue.

 

Thanks to let me know how to troubleshoot and  fix this issue

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