Archer AX10 Router keeps rebooting when using Wifi 6 with Intel AX200 Wireless Card
Hi, there seems to be a problem with Archer AX10 Wifi 6 routers with computers that use the Intel AX200 Wifi 6 card. There is no problem with connecting to the 5G network which has Wifi 6; however, when using the 5G Wifi 6 to download large files such as games from Steam, the wifi cuts off and restarts the router. It also sometimes only cuts the 5G wifi and the 2.4G wifi is still showing in the wifi menus but it is unable to connect. When using the 2.4G wifi which only uses Wifi 4 (using the same Intel AX200 Wireless Card), the downloads are fine and the router does not restart.
At first, I believe it is only my router being faulty. I contacted the distributor and they tried to recreate the problem with my router using the Archer TX3000E PCIE adapter card, but the router was working fine for them. After testing for a while, the distributor kindly gave me a replacement AX10 Router to see if the problem still persists. Unfortunately after further testing with the replacement AX10 Router, the 5G Wifi 6 still cuts when downloading large files or casual gaming, while the 2.4G Wifi 4 functions fine with no problems. Therefore, I can conclude there either is a problem with the Archer AX10 models with its Wifi 6 implementation or it has compatibility issues with the Intel AX200 card.
The two revisions on the AX10 are V1.2, meaning it is the newest version of the AX10. Is there a firmware upcoming that may fix this problem?