Archer VR2800 wont connect to BT broadband

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Archer VR2800 wont connect to BT broadband

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Archer VR2800 wont connect to BT broadband
Archer VR2800 wont connect to BT broadband
2020-04-23 11:55:07
Model: Archer VR2800  
Hardware Version:
Firmware Version:

I have just bought a VR2800 modem/router to replace my BT HH6. i am not that tek savvy but i followered the instructions and connected the modem, i used BT user name of bthopmehub@btbroadband.com password bt and it will not connect to the internet!! it just says NO internet !!  Any help will be most welcome !!

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