Only one device doesn't connect to Deco

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Only one device doesn't connect to Deco

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Only one device doesn't connect to Deco
Only one device doesn't connect to Deco
2020-04-27 19:54:21
Model: Deco M4  
Hardware Version:
Firmware Version:

Hello everybody,

I successfully installed my Deco M4 3-pieces system (router configuration), replacing two old tp link extenders (WA854RE model) and keeping the tp link modem. All my devices (laptop, smartphone, cameras, LG television, etc.) are working properly. The only problem I have, is about a Philips  43PUS7303/12 television...please note that the TV is in the same room where other devices work perfectly with the Deco wifi.

I can see the Deco network in the TV network options, but the connection fails, BUT, if I use again the old extender the TV rapidly connect !

I didn't try to connect it using a cable, only wifi.

Do you know how can I connect it to Deco wifi without using the extender ? Could it be a problem regarding 20 mhz/40 mhz network, or maybe a wrong setting of Deco network parameters ?

Thanks in advance for your help, as you can see I'm not an expert laugh.

Ciao

Marco

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Re:Only one device doesn't connect to Deco
2020-05-13 12:37:23

@Marco68 

For your problem, you can refer to the link below to have a try.

https://www.tp-link.com/support/faq/2718/

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