Archer C60 AC1350 not booting.
I purchased my TPLink Archer C60 AC 1350 router online from Amazon India. the router was working fine for almost 3 months and suddenly stopped working a week ago.
When I switch it on from mains led light of main and wifi lit up for few seconds and then all led lights go off and router switches off. Same thing happens every time I switch on the router. Ther seems to be no problem with power adaptor. What could be the problem and how do I rectify the same.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi Team
I am facing problem with my TPlink device. I bought it from Amazon. Mine is 5 months old.
The LED indicators are not working
- Copy Link
- Report Inappropriate Content
Is the router model Archer C60, and hardware version V3?
Do you still use the original power adapter? Please show us the power adapter label, is it 12 V ⎓ 1 A?
Was there any power cut or bad weather or firmware upgrading before it behaves abnormally?
Try to hard reset it by holding the reset button or hole for 10s, then check if you can access its web UI from a browser.
Please check if you can make it alive via TFTP firmware recovery, here is the guide:
https://community.tp-link.com/en/home/stories/detail/582
If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
- Copy Link
- Report Inappropriate Content
I am using all the products that came out of the box. Power adapter is 12v 1 A I can assure you and it's working perfectly. The original power supply that came out of the box is used. No firmware upgrade done as there were no updates available after buying the router.😂 Now about bad weather....
I turn off my router every time the weather goes bad. So none of your concerns happened. It's the problem of the router. I used many routers so I have experience. I am sure it's the problem of the router.
Overall the worst router I have ever seen it is. That doesn't receive any firmware update. Also it has so many bad issues. Looks like company released the beta version without testing 😂😂
- Copy Link
- Report Inappropriate Content
There was a new firmware released in Jan 2021, you can find it here:
https://www.tp-link.com/support/download/archer-c60/#Firmware
However, if nothing can make it power on properly, you can contact the local tech support to check the warranty.
- Copy Link
- Report Inappropriate Content
Thank you for the information
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2926
Replies: 7