Archer C6 V2 Firmware 1.3.0 EU - WiFi drops every few minutes after firmware upgrade
Hi,
I've updated my Archer C6 (v2.0) UK router to the latest firmware (1.3.0 Build EU 20200402 rel.52000). I'm fairly sure the old version was 1.2.1. After upgrading I've noticed all wireless (5Ghz & 2.4Ghz) clients randomly and continuously get dropped from the WiFi (I can see this happening on the devices and in the router's System Logs as DHCP requests). The drop affects one or more devices, every 1 or 2 minutes.
After discovering the problem I tried changing most settings to match those on https://emulator.tp-link.com/c6-eu-v2/index.html just to make sure it's not my configuration.
Is anyone else finding this issue with their C6 router using the new firmware?
The firmware release notes also say it's not downgradable, is this true?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Kevin_Z I need the beta firmware for the US version, i also have intermittency problems with the 2.4 band. Thanks for your help
- Copy Link
- Report Inappropriate Content
For those who encounter issues with the wireless connection of the Archer C6, ensure you are running the latest official firmware first. If the issue persists, please verify what's the exact issue in detail, provide some basic info as follows:
1. Is the 2.4G wireless unstable or 5G unstable or all 2.4G/5G/Wired connections are all having issues?
2. If it is the 2.4G wireless that having an issue (disconnect/limited connection/no internet access etc.), try to disable the Smart Connect on its web interface and modify the wireless settings, such as wireless channel, channel width, which would help in some cases:
https://www.tp-link.com/support/faq/2292/
3. If modifying the wireless settings on the router doesn't help much, customers may try to update the firmware we provided in the following thread, then disable the Onemesh feature on the router to monitor the connectivity and stability:
- Copy Link
- Report Inappropriate Content
I have sale probleme too. Is there a fix for that?
- Copy Link
- Report Inappropriate Content
Johndoe76542 wrote
I have sale probleme too. Is there a fix for that?
No juste throw it to thé garbage ans buy a tenda 6542
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Skofod I don't have any issues with the 1.3.6 beta version (Build 20200611 rel.33480 - 4555), though I have setup the router to reboot once a week (in Advanced > System Tools > Reboot Schedule).
- Copy Link
- Report Inappropriate Content
hi guys, I have similar problem, I am on 5GHz band, the packages are lost quite often, given I ping 8.8.8.8
firmware 1.3.6, hardware archer c6 v2
Reply from 8.8.8.8: bytes=32 time=10ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=3813ms TTL=118
Reply from 8.8.8.8: bytes=32 time=4ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=4ms TTL=118
Reply from 8.8.8.8: bytes=32 time=11ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=8ms TTL=118
Reply from 8.8.8.8: bytes=32 time=3907ms TTL=118
Reply from 8.8.8.8: bytes=32 time=8ms TTL=118
Reply from 8.8.8.8: bytes=32 time=7ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=4ms TTL=118
Reply from 8.8.8.8: bytes=32 time=7ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=7ms TTL=118
Reply from 8.8.8.8: bytes=32 time=3805ms TTL=118
Reply from 8.8.8.8: bytes=32 time=9ms TTL=118
Reply from 8.8.8.8: bytes=32 time=9ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=9ms TTL=118
Reply from 8.8.8.8: bytes=32 time=12ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=7ms TTL=118
Reply from 8.8.8.8: bytes=32 time=11ms TTL=118
Request timed out.
Reply from 8.8.8.8: bytes=32 time=4ms TTL=118
Reply from 8.8.8.8: bytes=32 time=7ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=15ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=3876ms TTL=118
Reply from 8.8.8.8: bytes=32 time=8ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=9ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=3868ms TTL=118
Reply from 8.8.8.8: bytes=32 time=9ms TTL=118
Reply from 8.8.8.8: bytes=32 time=9ms TTL=118
Reply from 8.8.8.8: bytes=32 time=4ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=11ms TTL=118
Reply from 8.8.8.8: bytes=32 time=6ms TTL=118
Reply from 8.8.8.8: bytes=32 time=5ms TTL=118
Reply from 8.8.8.8: bytes=32 time=4ms TTL=118
Request timed out.
Reply from 8.8.8.8: bytes=32 time=7ms TTL=118
- Copy Link
- Report Inappropriate Content
Hi, you may install the beta firmware we provided on this post, then disable the onemesh feature on the C6 to confirm, thanks.
- Copy Link
- Report Inappropriate Content
I understood? In the firmware 1.3.6 beta, which is a few posts above, there is an option to disable onemesh? I would test it because I have 1.2.1, the newer ones have problems with 5ghz.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 38140
Replies: 99