Archer C6 V2 Firmware 1.3.0 EU - WiFi drops every few minutes after firmware upgrade
Hi,
I've updated my Archer C6 (v2.0) UK router to the latest firmware (1.3.0 Build EU 20200402 rel.52000). I'm fairly sure the old version was 1.2.1. After upgrading I've noticed all wireless (5Ghz & 2.4Ghz) clients randomly and continuously get dropped from the WiFi (I can see this happening on the devices and in the router's System Logs as DHCP requests). The drop affects one or more devices, every 1 or 2 minutes.
After discovering the problem I tried changing most settings to match those on https://emulator.tp-link.com/c6-eu-v2/index.html just to make sure it's not my configuration.
Is anyone else finding this issue with their C6 router using the new firmware?
The firmware release notes also say it's not downgradable, is this true?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
SBLAHIRI wrote
Got a communication from TP-Link Support guys to try the Beta firmware https://static.tp-link.com/2020/202010/20201030/ArcherC6v2_eu-up-ver1-3-6-P1%5b20201030-rel60104%5d.zip. Not sure if i would like to implement this as there is no release notes or bugfix document with this package.
Agreed. I would appreciate TP-Link including the release notes with each firmware. Most of us here want to know what implications the firmware could have rather than taking a leap of faith.
SBLAHIRI wrote
Going thru the posts on this site, i find that the issue are not resolved satisfactorily and people are facing problems reverting back to stable version. TP-Link also has no ETA for release of a stable version or to resolve this issue on a war footing despite the negative feedback about this model
I've been using beta firmware version 1-3-6-P1[20200611-rel33480] for several months now and I have no complaints, my C6 is perfectly stable running this version. From memory it disbables onemesh which caused trouble when it was introduced in firmware version 1.3.0
- Copy Link
- Report Inappropriate Content
@Mrjlaunch The last test was while playing Dota2 on valve servers was unplayable for 90% of the time in a period of 40 minutes, as you can see the maximum ping was 145ms which was a huge crash and I needed to restart the game otherwise for the others crushes I had HUGE lags and game was lagging as Hell! Ingame loss packet from 2 to 7 all the time, every minute or some it was going to 10+ Loss packet! I don't know what to do with this router anymore, after the beta it was good for a couple of days but from Sunday it starts acting the old way.
Packets: Sent = 1789, Received = 1789, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 145ms, Average = 2ms
Control-C
^C
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@bilbil Guys every day from 21:30 till 23:30 I got HUGE Drops etc. Loss Packet (8, 10, 100 sometimes) and over the other part of the day the net is ok. What can it be, do you got any idea?
- Copy Link
- Report Inappropriate Content
If Your router does have nat boost and airtime fairness functionality, then try to disable them.
- Copy Link
- Report Inappropriate Content
I imagined that the problem was with the OneMesh feature. But I realized that by disabling the feature, there was no difference in my connection. I installed it in the Beta version, but over time, analyzing the problem, I realized that the problem ends when I activated a bandwidth control (QOS) option. With the bandwidth control active, the connection does not lock, stays fluid and works perfectly. Anyway this is strange, the router should not have this problem. Because it is necessary to find out. And I spent months with this problem and not conceiving of what it could be. Then I saw that bandwidth control really made a difference. But now I'm curious. If bandwidth control solved my problem when it was activated, why did my other routers that are connected to the C6's LAN ports function normally without experiencing this problem when C6 had QOS disabled? Is the necessary activation of the Bandwidth control problem of the Archer C6 or is any device in my house consuming a lot of internet? But even so, it would not make sense because the other routers work perfectly.
- Copy Link
- Report Inappropriate Content
May I have the detailed network topology, how many Archer C6 routers (or if there are other extenders or switches) in the network, and how are they connected to each other?
Please show us the QoS settings on the C6 when it is enabled, and the issue disappears.
As per your description, only the main C6 has the 2.4G crash issue, the others are working properly, am I right? How many devices are connected to the network, how many are connected to the main C6?
- Copy Link
- Report Inappropriate Content
Hello Kevin,
I am also experiencing the same problem with our Archer C60 device. It keeps dropping 2.4Ghz leading to frequent disconnections.
Our ISP has confirmed there are no such issues at their end.
I am using a 100mbps plan with 5GHz delivering about 90+ Mbps and 2.4 GHz delivering 50-60 Mbps that keeps dropping to 0-1 Mbps. Please help.
Do you have beta firmware upgrade version in india?
- Copy Link
- Report Inappropriate Content
May I know what are the devices connected to the 2.4G network?
How about the 5G network and wired connection on the C60, are they stable? How about the internet LED on the C60 when the 2.4G speed drops to 0, green or orange? Try to login to the web GUI of the router when the issue happens, check and show us the Status page on the C60, if there is a WAN IP address and DNS server address?
BTW, who is your ISP?
- Copy Link
- Report Inappropriate Content
Do not bother with topology. This router doesn't got a stable firmware for a year.
1.3.7 is less stable than 1.3.6. You should be sending new routers to repleace. This is a joke.
Do not bother to ask any questions. Got throug the forum, checked all the advices and firmwares. This is the worst piece of crap. It will be dropping you from the calls, doing all kind of weird stuff. My kids cannot have a lesson through teams. I work online. No torrent/gaming stuff, just 3-4 ppl on mail/hangouts or teams.
1.3.7 today just repetedly turrned off 2.4 and 5ghz network, every minute or two. For 15 seconds.
Never had this router to work 8 hrs straight without an issue.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 38496
Replies: 99