tether app connection

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tether app connection

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tether app connection
tether app connection
2020-05-17 19:45:37 - last edited 2021-08-27 03:54:03
Model: Archer C7  
Hardware Version: V5
Firmware Version:

Hi

 

Looking to connect to the tether app but the app can't find my device im connect to the tp link WiFi and nothing, any suggestions how to fix this, thanks

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Re:tether app connection-Solution
2021-08-27 03:53:58 - last edited 2021-08-27 03:54:03

@Ernat 

 

Hello, have you checked this article to confirm all the basic settings?

https://www.tp-link.com/support/faq/2809/

 

If you have checked all the settings as we suggested in the above article but the Tether app still cannot find the router, please tell us the below information, we will confirm:

1. Hardware version and firmware version of the Archer C7. You can find the hardware version on the router bottom label, and the firmware version can be found on the router web GUI:

https://www.tp-link.com/support/faq/315/

2. OS version of the phone that runs the Tether app.

3. MAC address of the C7 (you can provide this via PM).

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security.
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Re:tether app connection-Solution
2021-08-27 03:53:58 - last edited 2021-08-27 03:54:03

@Ernat 

 

Hello, have you checked this article to confirm all the basic settings?

https://www.tp-link.com/support/faq/2809/

 

If you have checked all the settings as we suggested in the above article but the Tether app still cannot find the router, please tell us the below information, we will confirm:

1. Hardware version and firmware version of the Archer C7. You can find the hardware version on the router bottom label, and the firmware version can be found on the router web GUI:

https://www.tp-link.com/support/faq/315/

2. OS version of the phone that runs the Tether app.

3. MAC address of the C7 (you can provide this via PM).

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security.
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