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WiFi Extender disconnecting upon downloads

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WiFi Extender disconnecting upon downloads

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FinS5652

2020-05-22 22:40:12 - last edited 2020-05-22 23:04:49

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Registered: 2020-05-22

WiFi Extender disconnecting upon downloads

2020-05-22 22:40:12 - last edited 2020-05-22 23:04:49

Model: RE305

Hardware Version:

Firmware Version: Latest one

I have been loving the new WiFi extender but I keep getting an annoying issue.

my connection will be fine and can run online games perfectly.

But normally when I start to download a game it will just disconnect and I will have to restart the extender again. This always happens only when I download a big game.

I updated it to the latest firmware aswell but also didn't help :/

I have the RE305

Any help is much appreciated

3 Reply

Kevin_Z

2020-05-28 12:14:46

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Re:WiFi Extender disconnecting upon downloads

2020-05-28 12:14:46

Please help to confirm the following information: 1. What's the hardware and firmware version of your RE305? 2. Your game device is connected to RE305 via cable or wireless? Try 5G wifi.

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FinS5652

LV1

2020-06-07 11:46:18

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Re:WiFi Extender disconnecting upon downloads

2020-06-07 11:46:18

@Kevin_Z I've checked and I seem to be on the latest version. It's connected via ethernet and when I contacted support they said that it could be my WiFi that's causing the disconnecting. But this only started happeneing when I got this booster.

Hardware Version: 3.0

Firmware: 1.1.2 Build 20200212 Rel. 67183

FinS5652

LV1

2020-06-09 12:28:21

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Registered: 2020-05-22

Re:WiFi Extender disconnecting upon downloads

2020-06-09 12:28:21

@Kevin_Z I stopped it but the only way to fix it is to be on the 2.4ghz network which is a bit dissapointing. It seems to be the 5ghz that nis causing the issue

WiFi Extender disconnecting upon downloads

WiFi Extender disconnecting upon downloads

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